Training Content Specialist Job at Idaho State Job Bank in Boise

Training Content Specialist at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Training Content Specialist Posting Begin Date: 2024/11/22 Posting End Date: 2024/12/08 Work Type: Full Time Location: Boise, ID, United States Minimum Salary: 25.00 Maximum Salary: 25.00 Pay Rate Type: Hourly Description State of Idaho Opportunity Applications will be accepted through 4:59 PM MST on the posting end date. Training Content Specialist Open for Recruitment November 22, 2024-December 8, 2024 Salary: $25.00 per hour FLSA: C Key Responsibilities The Training Content Specialist will work under the direction of the Training Content Manager. Your overarching responsibility will be to provide Luma, our state enterprise reporting planning (ERP) software for HR and finance, tier 0 and 1 support to agencies and employees. Responsibilities include triaging and responding to tickets, answering phone calls, and designing, developing, and delivering comprehensive training resources for various finance and human resources (HR) modules for the State Employees of Idaho. This includes areas such as budgeting, procurement, projects and grants, accounts receivables, accounts payables, expense management, HR, payroll, workforce management (WFM), and more. You will design, develop, and deliver a comprehensive set of training resources for finance and HR. This role necessitates close collaboration with your team, seeking guidance from leadership, and engaging with finance and HR process owners and experts. Special Notification The State of Idaho Controller's Office is an equal opportunity employer. This is aLimited Service, non-classified Position. It is expected that the duration of thisLimited-Service position will be through June 6, 2025.This position is exempt from the classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission. The Luma Division is established as the sustainment organization to support State of Idaho agencies and their employees in the use of the Luma system for day-to-day business operations. Job Functions - Answer customer calls and triage tickets through the use of Service Now. - Utilize analytical and problem-solving skills to assist customers with questions related to system functionality. - Assume content authoring responsibility of assigned Luma finance, HR and WFM group(s) training materials, technical writing processes, procedures, policies, training aids, and other resources that support employees. - Design and develop new materials and update existing mater To view full details and how to apply, please login or create a Job Seeker account