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University of Southern Mississippi

Multimedia Technician Job at University of Southern Mississippi in Long Beach

University of Southern Mississippi, Long Beach, MS, United States, 39560


Multimedia Technician

The University of Southern Mississippi is currently accepting applications for the position of Multimedia Technician.

Position Details

Location
Gulf Park

730 East Beach Boulevard
Long Beach, Mississippi, 39560
United States

Division
iTech Administration

Position Type
Staff

Employment Status
Full Time

Grant Funded
No

Salary Range
15.82 - 21.40

Pay Grade

N06

Posting Close Date
Until FIlled

Special InstructionsPlease include a cover letter and list of references.

Job Summary
Assists incoordination of personnel for the delivery and support of audio and videoequipment. Provides technical support for audio, video, and classroomequipment, including integrated and interactive video classrooms. Providesfirst level support for security camera systems throughout campus. Coordinateswith campus constituents with the planning of new audio/video hardwareinstallations. Serves as technical resource responsible for all phases of themultimedia classrooms.

Primary Duties and Responsibilities

  1. Assists customers in the identification of appropriate multimedia technologies, writing of specifications, product evaluations, price quotations, purchasing equipment, effectiveness of equipment, and training to effectively operate multimedia systems.
  2. Serves as the key resource and consultant for multimedia technology to customer by providing educational presentations on applications and proper usage of technology and being actively involved with cross-unit project teams.
  3. Ensures the quality of daily operations in the multimedia classrooms remains high by assisting with the scheduling of repair and maintenance, producing usage statistics, evaluating services, and making recommendations for growth and reallocation of resources when needed.
  4. Serves as a point-of-contact for telephone and email access to multimedia classroom services to include taking equipment maintenance requests, being the first line of support, and routing calls to other resources. Coordinates and ensures working order of equipment and operates equipment for special campus events. Assists faculty, staff, and departments in the identification of problems related to the multimedia classrooms.
  5. Ensures accurate equipment inventory records. Performs other duties as assigned


Minimum QualificationsAssociate's degree from an accreditedcollege or university or equivalent and a minimum of two years relatedexperience and/or training. Directly related experience may be substituted forthe education requirement on a year-for-year basis.

Knowledge, Skills & Abilities
  • Proficiency with Microsoft Office Suite products
  • Excellent communication skills, both written and verbal
  • Excellent customer relations skills for face-to-face coordination
  • Ability to maintain high customer satisfaction
  • Ability to perform effectively in stressful situations
  • Proven ability to multi-task
  • Proficient in modern classroom technology diagnostics & analysis
  • Strong work ethic and be a self-starter able to effectively manage multiple priorities and adapt to change within a fast-paced environment
  • Telephone customer relations skills and experience


Preferred QualificationsCrestron Digital Media DesignerCertification. Active Audio/Video certifications. Familiarity with CiscoTelepresence services .

About The University of Southern Mississippi
Since our founding in 1910, The University of SouthernMississippi has remained dedicated to preparingstudents for success. We deliver programs to more than 13,000 studentsin Hattiesburg and Long Beach, at teaching and research sites across theMississippi Gulf Coast, as well as online. Weare a community-engaged Carnegie R1 university, earning distinction as one ofthe nation's leading research institutions.

Southern Miss is known for pioneering work inpolymer science, ocean science, spectator sports safety and security, and bringinglanguage to children with communication disorders. We are also a nationalleader in a broad range of disciplines, including cybersecurity, hydrography,nutrition, aquaculture, kinesiology, and economic development, among others.

We produce graduates ready to enterfields that are leading the way in emerging technologies through programs suchas computer engineering, information technology, and ocean engineering. We're developing the next generation ofbusiness leaders, while also responding to critical workforce shortages byproducing skilled professionals in education and nursing. With a tradition ofexcellence in the arts, we are one of only 36 public institutions in the nationaccredited in four major areas of the arts. Home to the Golden Eagles, ourstudent-athletes compete in 17 NCAA Division I sports. With a culture marked by passion andpersistence, Southern Miss is delivering graduates who are ready for life. For more information, visit www.usm.edu.

As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.