Nemours Children's Health
Multimedia Specialist (Telecom Support) Job at Nemours Children's Health in Orla
Nemours Children's Health, Orlando, FL, United States, 32827
Job Description
Nemours is seeking a Multimedia Specialist (Telecom Support), Full-Time, to join our Nemours Children's Health team in Orlando, Florida.
The Multimedia Specialist is responsible for delivering an exceptional video conference and technology based meeting experience to all Nemours associates. This entails Microsoft Teams and Cisco video infrastructure design, maintenance, and support, conference room equipment maintenance and support, video conference scheduling, creating & managing user accounts, providing technical support, processing Help Desk tickets, and escalating to appropriate teams when necessary. The Multimedia Specialist will manage and maintain equipment and projects related to surgical operating rooms, informational displays, digital signage, patient room and waiting area televisions, video recording and other various related technologies. In addition, the Multimedia Specialist will also support and maintain web/audio collaboration solution applications, and other related applications.
Job Requirements
Nemours Children's Health offers a comprehensive and competitive benefit package which includes:
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org.
Nemours is seeking a Multimedia Specialist (Telecom Support), Full-Time, to join our Nemours Children's Health team in Orlando, Florida.
The Multimedia Specialist is responsible for delivering an exceptional video conference and technology based meeting experience to all Nemours associates. This entails Microsoft Teams and Cisco video infrastructure design, maintenance, and support, conference room equipment maintenance and support, video conference scheduling, creating & managing user accounts, providing technical support, processing Help Desk tickets, and escalating to appropriate teams when necessary. The Multimedia Specialist will manage and maintain equipment and projects related to surgical operating rooms, informational displays, digital signage, patient room and waiting area televisions, video recording and other various related technologies. In addition, the Multimedia Specialist will also support and maintain web/audio collaboration solution applications, and other related applications.
- Provide assistance and coordination of all video conferencing calls
- Design, configure, and optimize video conference infrastructure to handle internal and external conferences
- Optimize video conference equipment to maximize performance and best utilize resources
- Provide education and instruction to staff/end users on effective use of video conference equipment
- Configure, support, and maintain web/audio collaboration tools
- Accurately document instances of hardware failure, repair, installation, upgrade, and removal
- Develop and maintain Standard Operating Procedure documentation
- Maintain accurate and current inventory of all multimedia equipment
- Additional miscellaneous duties and responsibilities as assigned
Job Requirements
- High School Diploma required.
- Minimum of three (3) years experience required.
- Excellent team and interpersonal skills.
- On-call off hours support required.
Nemours Children's Health offers a comprehensive and competitive benefit package which includes:
- Medical/Dental/Vision Insurance
- Tuition Reimbursement/Continuing Education Support
- 403(b) Retirement Plan
- Paid Time Off (PTO), VTO (Volunteer Time Off) and 6 paid holidays
- Professional/Clinical growth opportunities
- Work Life Benefits
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org.