Technical Writer Job at NextGen Global Resources in Bellevue
NextGen Global Resources, Bellevue, WA, US
Job Description
Work Location:
12920 SE 38th St
Bellevue
WA
USA
98006
Description:
At least 3 years relevant experience required.
Bellevue WA is preferred location-Hybrid work 3 days in office.
Remote candidates will be considered but preference will be given to local candidates.
T-Mobile's Finance, Procurement & Supply Chain (“FP&SC”) team is on a major transformation journey to establish new operating models and implement new applications, including a new ERP+ suite. We are seeking a Technical Writer to play a crucial role in documenting our new operating model and procedures.
As a member of the Elevate Transformation team, this role will focus on bringing life to new ways of working through clear and concise communication. This role will partner closely with the Control Tower Team within Elevate to identify business reporting needs and develop dynamic outputs to support those needs. This role will be a central figure in establishing the foundation through robust processes to support durable outcomes of our transformation objectives. This role will engage with technical team members and leadership bridge the gap between the FP&SC workforce and new technologies and capabilities.
This individual is part of a dynamic organization responsible for transforming the way T-Mobile works through implementing leading practices and the latest generation of enterprise tools.
Responsibilities:
• Partner with team leadership to determine process documentation and reporting needs. Ideate solutions to clearly communicate desired outcomes.
• Engage with technical team members to develop an understanding of processes, tools and procedures. Leverage this knowledge to develop concise, engaging content.
• Distill complex concepts into coherent documentation including narratives, diagrams or other relevant mediums.
• Develop a diverse set of product content including: end user reporting, procedural work steps, flow charts and architecture diagrams.
• Maintain product content to capture evolving processes and business requirements.
• Manage platforms to support searchable, user-friendly access to content. Platforms include Confluence, SharePoint, Jira and Microsoft Office Suite.
• Contribute to periodic status updates to program leadership and executive management.
• Rationalize administrative workload (materials and meetings) to focus on decision-useful content.
• Maintain awareness of program milestones and deadlines. Anticipate business needs around milestone and progress reporting.
• Capture actionable minutes through attendance of cross-functional meetings.
Qualifications:
• Bachelor's degree.
• Experience as a Technical Writer and / content creator.
• Experience creating and managing a document repository.
• Excellent communication skills, both verbal and written, with the ability to effectively convey technical information to non-technical stakeholders.
-previous Finance and ERP based technical wirting experience is a big plus.
Does this resource require US citizenship?
No
Is driving a requirement for this assignment?
No
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!