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Boar's Head Brand

Boar's Head Brand is hiring: Merchandiser/Order Writer in Alabaster

Boar's Head Brand, Alabaster, AL, United States, 35007


Hiring Company:

Delicatessen Services Co., LLC

Overview:
The Merchandiser/Order Writer is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays.

Job Description:
Essential Functions

Customer Experience
  • Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs
  • Actively engage with the deli customers though timely and sincere acknowledgment, proactive companion selling, and product.
  • Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers
  • Build rapport with deli customers to create and maintain loyal fans of Boar's Head Brand products
  • Host a variety of in store sampling and product pairing events focusing on product presentation


Selling Events
  • Build awareness of Boar's Head Brand premium delicatessen products by engaging consumers through product sampling
  • Actively promote Boar's Head Brand products by educating consumers on flavor, nutritional information, quality and complimentary products
  • Possess a positive, energetic, and serving attitude


Brand Coach
  • Provide behind the counter training to deli employees with a focus on exceptional customer service, product knowledge, product parings, slicing technique, etc.
  • Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service


Brand Artist
  • Set service case ensuring full product line is displayed in an appetizing manner
  • Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced
  • Update merchandising and marketing materials as required


General
  • Complete additional activities or special projects as assigned


Minimum Requirements

Physical Requirements
  • Ability to stand for a minimum of 4 hours
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
  • Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.


Working Conditions
  • Ability to work in a refrigerated/freezer environment


Job Requirements
  • High school diploma or equivalent
  • 1+ years of experience as Brand Concierge or 3 years of experience in a retail sales, customer service or similar role.
  • Basic computer skills
  • Experience with food preparation is helpful but not required
  • Keep work area neat and clean; exhibit good food safety and sanitation practices at all times
  • Willingness to learn and operate a slicer
  • Must have own transportation and be willing to travel to different retail locations within assigned area
  • Ability to transport and set-up a folding table, utensils, platters, etc.
  • Must have an internet enabled cell phone


Location:
Alabaster, AL

Time Type:
Full time

Department:
Magic City Food Services