Synectics is hiring: Radio Repair Technician in Lanham

Responsibilities :

• Set-up, adjust and operate test equipment as directed or following a defined procedure
• Monitor processes and collect & report process related data
• Monitor equipment performance
• Perform test runs and document machine performance
• Troubleshoot and diagnose typical problems with processes and equipment under direction or following documented methods
• Repair or take pro-active measures to prevent the diagnosed problem
• Collect data and validate results
• Utilize existing data collection consistently and accurately
• Support network peripherals linked to our applications
• Monitor AI/ML model usage and accuracy to predict initial material needed to repair subscribers and mobiles
• Network support that pertains to routing IP's, preventative maintenance, cabling, ISP, security, ChromeCast
• Support device LTE processes that include SIM/Carrier change
• Provide feedback on PC enhancements/maintenance
• Review reporting capabilities for automation

Qualifications:

• Associates Degree in IT, Computer Information Systems, or Technology
• Experience with Two-way radios required.
• Good communication skills verbal and written
• Data collection and analysis
• Working knowledge of Two-way radios and RF communications, computer/networking skills preferred
• Advance PC operation skills and configuration, software platforms and operating systems (WIN 10, 11, MS DOS) are essential
• Manage accurate and updated documentation, charts, and reports.
• Advance knowledge of networking systems

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.