Droisys is hiring: Technical Writer in Raleigh

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.

Droisys is seeking Technical Writer for a long-term Remote Work opportunity in the USA.

Job Details

Job Title: Technical Writer

Location: Remote Work

Duration: 12 Months

Experience: 7-10 years

Pay Rate: $32/hr on W2 Max.

Key Skills

Technical Writing, Cloud Infrastructure, ITSM, instruction manuals, Technical documentation

Skills and Requirements

• Strong analytical and problem-solving skills.
• Deep knowledge of ITSM processes.
• Strong experience with technical documentation.
• Flexible with the ability to adapt to changes in demands, priorities, and timelines.
• Strong experience in working with extremely large data to produce quality and trusted data sets.
• Effective collaboration and communication across all levels of the organization including senior executives.
• Experience working in a global company understanding team collaboration across different geographies, time zones, and cultures.
• Ability to determine the clearest and most logical way to present information for greater reader comprehension.
• Generate innovative ideas for content and workflow solutions.
• Analyze information required for the development or update of IT policies, procedures, and form documentation.
• Review and/or copyedit content developed by other members of the team.
• Prepare instruction manuals, job aid process, and procedure documents related to infrastructure and patch management.
• Ensure technical accuracy in writing user documentation and create technical documentation after thorough collaboration with subject matter experts.
• Convert complex documentation to easy language for multiple audiences by creating process manuals and job aids including screenshots and tutorials.
• Communicate complex ideas in a concise manner.

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.

Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industries

Software Development

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