America's Car-Mart is hiring: UX Researcher in Rogers

At America's Car-Mart, we are committed to delivering exceptional customer and associate experiences through innovative technology solutions. As a UX Researcher, you'll play a vital role in shaping the future of our dealership operations by uncovering user needs and turning insights into actionable strategies. What You'll Do: As our UX Researcher, you'll be at the forefront of understanding and improving user experiences. Key responsibilities include: Designing and conducting user research, including interviews, observations, and usability testing. Analyzing qualitative and quantitative data to deliver actionable insights that guide technology investments. Creating and maintaining experience documentation, such as journey maps, service blueprints, and rapid prototypes. Presenting research findings and recommendations to stakeholders across the organization. Collaborating with technology teams to align solutions with user needs and validating designs through testing. Managing multiple research initiatives while maintaining rigorous methodologies. Synthesizing complex research data into clear insights that balance user needs with business goals. Preferred Certifications and Requirements: UXPA (User Experience Professionals Association) Certification Google UX Design Certificate Human Factors UX Certification What You Bring: A strong background in UX research and design with proven experience conducting various research methods. The ability to translate complex research findings into actionable insights that inform technology solutions. Experience creating detailed documentation and prototypes to visualize user experiences. Excellent communication skills to effectively share insights and drive change across the organization. A collaborative mindset with the ability to work across teams and manage multiple projects simultaneously. This is a full time position and comes with many benefits plus, a fun, team work environment. The ideal candidate needs to be self motivated, ability to follow directions and be dependable. Benefits: We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to: 401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company's success. Health Insurance: Comprehensive medical coverage to keep you and your family healthy. Dental & Vision Insurance: Care for your smile and vision needs. Life Insurance: Protect your loved ones with company-provided coverage. Disability Insurance: Financial support during unforeseen circumstances. Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage. Paid Time Off: Enjoy well-deserved rest and relaxation. Paid Holidays: Celebrate special days with your loved ones. Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs. Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable #corp