Graphic Designer Job at IT Concepts, Inc in Virginia

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, drive to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and positively impact our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts Inc. seeks an experienced, cleared Social Scientist (Designer (UX)) to support our NGA customer.

Responsibilities:

• Apply user experience research by leveraging extensive knowledge of various sciences (e.g., Human Factors, Marketing, or Psychology).
• Apply web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs).
• Conduct user-experience (UX) research on websites, software applications, and mobile apps for customer web enterprises to enhance user experience.
• Design user-centered test plans across the design cycle from concept phase to post-release evaluations.
• Incorporate quantitative and qualitative UX research methodologies to convey complex technical and business requirements.
• Conduct UX research through usability testing, interviews, card sorting, and other industry methodologies. Provide data-driven reports in a variety of formats to diverse audiences.
• Conduct and incorporate UX research techniques such as observations, analysis, interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A/B testing to prove or disprove assumptions, find commonalities across our target audience members, and recognize their needs, goals, and mental models in the customer digital space.

Location: This position is hybrid in Springfield, VA.

• 7-10 years of experience with the following:
• Applying user research methods (e.g. usability testing, user interviews, surveys, card sorting, tree testing, field studies), integrating consumer research into a business’s product design practice, and utilizing product usability testing tools in the product development process.
• Bachelor's degree in a relevant field.

Preferred:

• 2 years of experience in UX research or a related field.
• 2 years of experience in statistical analysis, qualitative analysis, or quantitative analysis.
• 2 years of experience with analytics tools (i.e., Google Analytics, Matomo Analytics, Tableau).

Clearance:

• Must have active Top Secret SCI and willing/able to take CI polygraph.

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions.

Benefits

We offer a competitive benefits package that includes paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – every employee is eligible for education reimbursement for certifications, degrees, or professional development.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to be considered for a position.