Library Associate 3 Job at Lsslibraries in Sumter

JOB SUMMARY

The Library Associate 3 role is the senior role in the Library Associate job family, found in large library locations (staff over 20) and may supervise Junior Library Associates. The primary responsibility is at the circulation desk, providing excellent customer service handling and overseeing the opening of accounts, placing holds, processing interlibrary loans, handling fines, processing lost materials, and problem-solving patron accounts. A portion of the Library Associate 3 job may also be to plan and facilitate library programs and/or volunteer coordination.

PRIMARY RESPONSIBILITIES

• Perform each essential duty and responsibility satisfactorily.
• Provide customer service to patrons by greeting, providing tours, and assisting patrons in all areas of the library.
• Supervise junior Library Associates, including managing performance, evaluation, interviewing/hiring, training, and approving timesheets.
• Work closely with Librarians and library management to plan, implement, and promote programming activities.
• Process newly acquired library materials, including all identifying stamps, labels, RIDF, and covers.
• Inform library patrons of rules of conduct as necessary and enforce those rules when appropriate.
• Maintain circulation records and oversee the mailing of library materials to patrons in homebound or other programs.
• Process damaged materials to ensure collections are maintained in good condition.
• Assist with library opening and closing procedures.
• Support the reference desk in assisting patrons with questions.
• Coordinate volunteers and assign duties, providing necessary training.
• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Other duties as assigned.

JOB REQUIREMENTS

• H.S. Diploma or GED required, Bachelor’s degree preferred.
• Three years of library experience preferred.
• One year of supervisory experience preferred.
• Proficiency with library systems and databases.
• Excellent communication skills, both written and verbal.
• Multilingual speaking is a plus.
• A high degree of proficiency in MS Office suite, including Excel, Word, and PowerPoint, is desired.
• Excellent customer service skills.
• Ability to work a regular schedule that may include a combination of days, evenings, and weekends.

PHYSICAL REQUIREMENTS

• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
• Occasionally lift, push/pull, hold/carry items weighing up to twenty-five (25) pounds such as files, books, and other materials.

BENEFITS

• Medical, Dental, Vision
• 401K
• Tuition Assistance
• Pay rate: $15/hr
• 40 hours a week

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and do not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above and may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and

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