Service Advisor / Writer Job at Vadenchevroletpooler in Everett

Aggressive Pay Plan with Full Benefits Package Available!

Performance based bonuses! $80,000+ Opportunity! 4 x 10-hour shifts available! Walk-in Applicants are Welcome!

People Matter

We believe that people make "the" difference! 4 x 10-hour shifts - Monday thru Thursday or Wednesday thru Saturday - 7:00am - 6:00pm

Job Intro

Our business is based on long-term relationships forged between our clients, our employees, and the community. Kia of Everett is experiencing explosive growth in all departments. We need technicians at all skill levels and abilities. Come join us at the home of “Simple, Easy, Fun!”

Job Description

Schedule appointments with customers. Greet and work with customers and technicians to identify required services using the vehicle's service history. Write repair orders and advise customers on necessary/suggested services and costs; advise of any current special promotions available.

Responsibilities

• Schedule appointments with customers
• Greet and work with customers and technicians to identify required services using the vehicle's service history
• Write repair orders and advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Compute the cost of repairs
• Help customers with warranty repairs
• Address customers' questions and needs promptly and professionally
• Ensure comprehensive pre-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

Requirements

• A minimum of 1 year’s experience is preferred
• A positive attitude and a quality work ethic required
• High school diploma or equivalent preferred
• Valid in-state driver's license
• Resume must be uploaded, and online assessment completed for immediate consideration
• Must be authorized to work in the U.S. without sponsorship and be a current resident
• Must pass pre-employment testing to include background checks, MVR, and drug screen

Terms

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.