Asian Marketing Host Job at Mashantucket Pequot Gaming Enterprise in Ledyard

Under the direction of the Vice President of Asian Marketing, the incumbent develops relationships with gaming patrons by meeting and greeting Foxwoods customers on the gaming floor to ensure incremental trips and build customer loyalty. Responsible for achieving established annual goals regarding the following:

1. Total theoretical revenue and profit
2. Total actual revenue and profit
3. New/reactivated player quotas

High school diploma or GED required, with a minimum of two (2) years of experience as a Casino Host in a fast-paced high-volume casino property or three (3) years of experience from the Call Center, VIP Services in a high-volume casino property, or other high-volume fast-paced hospitality or customer service setting. Must fluently speak, read, and write Chinese (Mandarin or Cantonese) and English. Vietnamese and any other Asian languages are a plus.

Must possess well-developed customer relation skills and the ability to communicate with all levels of management. Independent decision-making ability within boundaries of authority is required. Refined speaking and listening skills are essential. Must be at least 21 years old.