Technical Writer

Estimated 3-month contract with possible extension(s). This position is three (3) days per week onsite in San Diego and there is no relocation assistance available. Main Duties & Responsibilities: - Partner with the development team to thoroughly document system structures, workflows, and technical processes. - Design, organize, and manage detailed documentation within Confluence, including comprehensive system summaries, workflow descriptions and diagrams, charts, illustrations, and technical visuals. - Create and maintain guides for technical procedures and troubleshooting. - Translate complex technical concepts into clear, concise, and user-friendly materials. - Ensure accuracy and consistency by coordinating with team members and updating documentation to reflect system changes. - Identify and address gaps in documentation while enhancing overall clarity and usability. - Employ tools like Lucidchart, Visio, or equivalent platforms to create effective visuals and diagrams. Skills & Requirements: - 5+ years of experience working in a Technical Writer capacity creating documentation related to server and cloud infrastructure. - Advanced knowledge of Confluence for managing and creating content. - Proficiency in workflow creation and diagram tools such as Lucidchart or Visio. - Familiarity with Windows-based environments and their operational nuances. - Strong ability to work independently and collaboratively. - Exceptional communication and organizational skills with a keen eye for detail. Preferred Skills: - Experience working with Internet Information Services (IIS), including basic configuration and troubleshooting. - Understanding of system design, architecture, and software development processes. - Knowledge of Agile practices and tools like JIRA. tags: senior tech writer, senior technical writer, senior technical documentation specialist, senior business system analyst, senior business systems analyst, senior business analyst