TALENT Software Services is hiring: Programmer/Writer in Redmond

Are you an experienced Programmer/Writer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Programmer/Writer to work at their company in Redmond, WA.

Position Summary: The main function of a Technical Writer is to create technical materials, such as equipment manuals, appendices, or operating and maintenance instructions. A typical technical writer is responsible for organizing, editing, and maintaining technical records and files.

Primary Responsibilities/Accountabilities:

• Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Maintain records and files of work and revisions.
• Confer with clients to establish technical specifications and determine subject material to be developed for publication.

Additional Notes on Responsibilities and Preferred Experience with Technology:

• Collection/Documentation of documentation requirements (use case, audience, objective of documentation prior to creation/development stage).
• Create/Draft/Maintain technical documentation (further details noted in 'types of technical documents within scope').
• Editorial Review and Co-Collaboration with subject matter experts to produce technical documentation that has high levels of clarity and actionability.
• Accountable for evaluating/monitoring document readiness for broad consumption and/or launch.
• Create/Draft/Maintain marketing content and communication templates related to program delivery.

Types of Technical Documents Within Scope:

• Software manuals
• Software learning modules
• Technical troubleshooting guides
• Installation guides
• API documentation
• Release notes

Technology Involved in Technical Document Creation and Maintenance:

• EngHub
• SharePoint
• ICM
• AzureDevOps
• Word

Qualifications:

• Bachelor's degree in a technical field such as computer science, English, journalism, or communications.
• 10 years of experience required.
• Experience in creating documentation for a technical audience.
• Excellent writing, editing, and communication skills.
• Ability to read some programming code.
• Critical thinking and problem-solving skills.
• Required Candidate Preparation: Candidates should submit a writing sample in addition to their resume.
• Years of Experience Required: 10 or more overall years of experience in the field.
• Degrees or certifications required: A Bachelor's degree in a technical field is required to be eligible for this role.
• Best vs. Average: The ideal resume would contain cloud services experience, strong technical communication experience, and instruction manual drafting experience.
• Performance Indicators: Performance will be assessed based on meeting deadlines and adhering to timelines, as well as the quality of outcomes. Completed work should enable a developer with 3-5 years' experience to autonomously execute the steps successfully.
• Minimum 10 years of experience with cloud or other tech.
• Minimum 10 years of experience with technical writing/communications.
• Minimum 10 years of experience with manual/instructional writing.