Samsara
Senior Customer Marketing Manager - Localization - (Washington, D.C.)
Samsara, Washington, District of Columbia, us, 20022
Who we are
Want to apply Read all the information about this position below, then hit the apply button. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy. About the role: We are seeking a highly motivated, results-driven, and organized Customer Lifecycle Marketing Manager to take our customer lifecycle program international and co-create and drive region-specific campaigns. This is a highly collaborative role that is part of our wider cross-functional Customer Lifecycle team. This person would be responsible for a program that is mission-critical to Samsara’s long-term growth targeting and engaging our frontiers market. This role is open to candidates residing in the US except the San Francisco Bay Area and NYC Metro Area. You should apply if: You want to impact the industries that run our world:
Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career:
If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development. You’re energized by our opportunity:
The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best:
At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Run a customer lifecycle program with operational excellence:
Collaborate with Customer Outcomes and Marketing Operations to design and implement lifecycle marketing campaigns customized for each international region, while ensuring alignment with global standards. Optimize current lifecycle journeys through experimentation and data:
Work closely with Regional Marketing Teams and Localization to adapt content and messaging for each market, ensuring cultural relevance and resonance. Measure campaign and program effectiveness:
Partner with Marketing Operations and Analytics to establish best-in-class reporting that delivers real-time insights into regional journeys. Develop lifecycle campaign roadmap and pioneer new journeys based on company need:
Leverage in-depth regional customer insights and collaborate with stakeholders across the business to align campaigns with key objectives. Champion, role model, and embed Samsara’s cultural principles:
Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team. Minimum requirements for the role: 5+ years of experience in lifecycle marketing, customer marketing, and/or digital customer programs in a global B2B SaaS environment. Proven experience managing localization and translation processes through email channels for marketing content. Strong understanding of market segmentation, customer journey mapping, and campaign automation. History of successfully launching end-to-end lifecycle programs. Outstanding project management and organizational skills. Deploys curiosity at every opportunity to become an expert on the customer. Excellent copywriting and creative skill sets. Outstanding business judgment and a deep love for data-based decision-making & experimentation. Fluent in English with strong written and verbal communication. Cross-functional collaborator with strong listening skills rooted in empathy. An ideal candidate also is: Self-motivated and results-driven, with the ability to think strategically and execute tactically. Familiar with regional data privacy regulations (GDPR, CAN-SPAM, etc.). Experienced using Iterable or another ESP. Email coding experience (HTML/CSS) is a plus. Samsara’s Compensation Philosophy:
Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $95,200 — $144,000 USD. At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. Benefits: Full-time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much more. Accommodations: Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Flexible Working: At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Fraudulent Employment Offers: Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process.
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Want to apply Read all the information about this position below, then hit the apply button. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy. About the role: We are seeking a highly motivated, results-driven, and organized Customer Lifecycle Marketing Manager to take our customer lifecycle program international and co-create and drive region-specific campaigns. This is a highly collaborative role that is part of our wider cross-functional Customer Lifecycle team. This person would be responsible for a program that is mission-critical to Samsara’s long-term growth targeting and engaging our frontiers market. This role is open to candidates residing in the US except the San Francisco Bay Area and NYC Metro Area. You should apply if: You want to impact the industries that run our world:
Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career:
If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development. You’re energized by our opportunity:
The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best:
At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Run a customer lifecycle program with operational excellence:
Collaborate with Customer Outcomes and Marketing Operations to design and implement lifecycle marketing campaigns customized for each international region, while ensuring alignment with global standards. Optimize current lifecycle journeys through experimentation and data:
Work closely with Regional Marketing Teams and Localization to adapt content and messaging for each market, ensuring cultural relevance and resonance. Measure campaign and program effectiveness:
Partner with Marketing Operations and Analytics to establish best-in-class reporting that delivers real-time insights into regional journeys. Develop lifecycle campaign roadmap and pioneer new journeys based on company need:
Leverage in-depth regional customer insights and collaborate with stakeholders across the business to align campaigns with key objectives. Champion, role model, and embed Samsara’s cultural principles:
Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team. Minimum requirements for the role: 5+ years of experience in lifecycle marketing, customer marketing, and/or digital customer programs in a global B2B SaaS environment. Proven experience managing localization and translation processes through email channels for marketing content. Strong understanding of market segmentation, customer journey mapping, and campaign automation. History of successfully launching end-to-end lifecycle programs. Outstanding project management and organizational skills. Deploys curiosity at every opportunity to become an expert on the customer. Excellent copywriting and creative skill sets. Outstanding business judgment and a deep love for data-based decision-making & experimentation. Fluent in English with strong written and verbal communication. Cross-functional collaborator with strong listening skills rooted in empathy. An ideal candidate also is: Self-motivated and results-driven, with the ability to think strategically and execute tactically. Familiar with regional data privacy regulations (GDPR, CAN-SPAM, etc.). Experienced using Iterable or another ESP. Email coding experience (HTML/CSS) is a plus. Samsara’s Compensation Philosophy:
Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $95,200 — $144,000 USD. At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. Benefits: Full-time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much more. Accommodations: Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Flexible Working: At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Fraudulent Employment Offers: Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process.
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