Designer/Sr Designer, Digital Communications

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​Responsible for collaborating closely with other designers and developers to deliver engaging communication solutions that shape how team members connect with the company.

• ​This role is a part of our Digital Engagement team within the our Corporate Communications group.

What you'll do

• ​Collaborates with the team to develop innovative and engaging digital experiences that incorporate digital best practices and align with business goals

• Uses innovative design styles that enhance the end user experience

• Provides strategic recommendations on new and interesting ways to drive web engagement

• Deploys content from various content management systems utilizing CSS/HTML skills

• Helps lead usability testing and research; translates findings into functional improvements

• Embraces challenges and always be looking for ways to improve the product

• Champions American’s internal visual design and brand standards and maintains consistency and ease of use across all internal platforms

• Embraces the creative process through discovery; explores and creates conceptual models, flows, sitemaps, and navigation schemes

• Seeks new ways to innovate and accomplishes communication goals

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in computer science, design, marketing or relevant field or equivalent experience/training

• 3+ years of experience in developing engaging web-based interfaces

Preferred Qualifications- Education & Prior Job Experience

• ​​​Master's degree in relevant field or equivalent experience/training

Skills, Licenses & Certifications

• Knowledge of visual design including screen layouts, information design, motion graphics and typography

• Knowledge of Adobe Creative Suite, HTML5, XHTML, CSS, Javascript, jQuery, jQuery Mobile, SQL, AJAX, and PHP and demonstrated web design skills

• Knowledge of responsive/adaptive design techniques

• Ability to collaborate with other designers

• Ability to manage a web design project from initial concepts to implementation

• Knowledge of user testing to inform design and development

• Ability to organize large amounts of content to deliver user interfaces that are meaningful and easy to use/navigate

• Ability to perform in an Agile based, fast paced iterative environment

• Knowledge of social business or enterprise social collaboration platforms such as Lithium, Jive/Aurea, Yammer, SharePoint, or Salesforce.com communities

• Ability to give detailed attention to typography, color, imagery, motion, and graphic elements

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.