Senior Technical Writer Job at Dark Horse Tech in San Antonio

*** This position requires US Citizenship and a Secret security clearance ****

Summary

The successful candidate will leverage the knowledge of information technology systems, specifically DevOps platforms and tools, to create high-quality customer-facing technical documentation and scoping out value streams to develop content strategies.

Duties, Tasks & Responsibilities

1. Gathering and analyzing technical information, and translating that information into clear and articulate documentation and presentations to be used by technical and non-technical personnel.
2. Developing and editing all types of technical documentation, to include security documentation/plans, SOPs, POA&Ms, contingency plans, user manuals, training materials, installation guides, reports, architecture documents, software/systems development requirements documents, etc.
3. Optimizing the quality and usability of the documentation/presentations through the use of graphics and other formatting/style enhancements.
4. Engaging in technical meetings to capture and appropriately document all requirements.
5. Collaborating with systems architects, systems engineers, and subject matter experts to standardize technical products and make them clear and concise.
6. Reviewing technical content developed by engineers, and evaluating and editing documents for completeness, accuracy, and to improve clarity.
7. Assisting in establishing style guidelines and standards for technical documentation.
8. Assisting in the preparation of management plans and reports as required.

Required Experience, Skills, & Technologies

1. Secret security clearance.
2. At least five (5) years of technical writing, project management, requirements management, systems integration, and/or systems engineering experience OR a Bachelor’s Degree in Computer Science, Information Systems, or Engineering combined with at least three (3) years of the above-referenced experience.
3. Significant experience writing and editing technical documents, including security documentation.
4. Knowledge of media production, communication, and dissemination techniques, including alternative ways to convey information via written, oral, and visual media.
5. Strong ability to prioritize and address multiple, concurrent projects with varying production timelines.
6. Experience with applicable software suites, particularly Microsoft Office products, Adobe products, and Jira.
7. Familiarity with DevOps products and platforms and processes.

Desired Experience, Skills & Technologies

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