TikTok
US Latin Creator Growth Manager - TikTok LIVE Creator Service
TikTok, Los Angeles, CA
Responsibilities
"About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.
Team Introduction
The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and it creates a new channel for our creators to show themselves.
As the Creator Support Manager for TikTok LIVE, you will be responsible for providing comprehensive support to creators, ensuring they are equipped with the tools, knowledge, and guidance needed to succeed on the platform. Your role will focus on facilitating creator participation in campaigns, offering personalized support throughout their journey, and driving educational initiatives that help creators maximize their potential on TikTok LIVE.You will collaborate with both internal teams and creators, ensuring a seamless experience from campaign onboarding to execution. Your efforts will be crucial in supporting creators in creating high-quality content, engaging effectively with their audience, and optimizing their monetization strategies.
Responsibilities
- Develop deep understanding of the LIVE Streaming creator ecosystem and competitive landscape. Understand the best practices to grow creators at different stages and content verticals and key challenges need to be tackled.
- Drive scaled creator management planning and executions to help individual creator roster to achieve overall incremental growth through group email and discord etc.
- Initiate monthly targeted campaign/challenges/incentive mechanisms in collaboration with COE (Center of Excellence) and Campaign/Content team, with clear creator growth goal setting, process and results tracking
- Participate in the weekly creator progress data review and reporting within respective creator tier management teams, derive strong insights from both quantitative and qualitative perspectives, develop action plans and follow-through.
- Help with the optimization of existing creator operations SOP and propose new operational plans targeting emergent pain points and inefficiencies.
Qualifications
Minimum Qualifications
- 1+ years experience in creator management and sales operations at a high growth consumer technology company (or similar).
- Good understanding of the intricacies of 1 to 1 and 1 to many creator management relationships, and able to strategize between the two.
- Strategic thinker with ability to identify and categorize problems, develop structured solution approaches with clear priorities.
- Passionate and driven doer who leans to creators and to day to day operations, can multitask in fast-paced and often ambiguous environments.
Preferred Qualifications
- Proficiency in Spanish, enabling effective collaboration with Spanish-speaking global clients to effectively communicate, improve client satisfaction, and drive business growth.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
#LI-Hybrid
"About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.
Team Introduction
The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and it creates a new channel for our creators to show themselves.
As the Creator Support Manager for TikTok LIVE, you will be responsible for providing comprehensive support to creators, ensuring they are equipped with the tools, knowledge, and guidance needed to succeed on the platform. Your role will focus on facilitating creator participation in campaigns, offering personalized support throughout their journey, and driving educational initiatives that help creators maximize their potential on TikTok LIVE.You will collaborate with both internal teams and creators, ensuring a seamless experience from campaign onboarding to execution. Your efforts will be crucial in supporting creators in creating high-quality content, engaging effectively with their audience, and optimizing their monetization strategies.
Responsibilities
- Develop deep understanding of the LIVE Streaming creator ecosystem and competitive landscape. Understand the best practices to grow creators at different stages and content verticals and key challenges need to be tackled.
- Drive scaled creator management planning and executions to help individual creator roster to achieve overall incremental growth through group email and discord etc.
- Initiate monthly targeted campaign/challenges/incentive mechanisms in collaboration with COE (Center of Excellence) and Campaign/Content team, with clear creator growth goal setting, process and results tracking
- Participate in the weekly creator progress data review and reporting within respective creator tier management teams, derive strong insights from both quantitative and qualitative perspectives, develop action plans and follow-through.
- Help with the optimization of existing creator operations SOP and propose new operational plans targeting emergent pain points and inefficiencies.
Qualifications
Minimum Qualifications
- 1+ years experience in creator management and sales operations at a high growth consumer technology company (or similar).
- Good understanding of the intricacies of 1 to 1 and 1 to many creator management relationships, and able to strategize between the two.
- Strategic thinker with ability to identify and categorize problems, develop structured solution approaches with clear priorities.
- Passionate and driven doer who leans to creators and to day to day operations, can multitask in fast-paced and often ambiguous environments.
Preferred Qualifications
- Proficiency in Spanish, enabling effective collaboration with Spanish-speaking global clients to effectively communicate, improve client satisfaction, and drive business growth.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
#LI-Hybrid