St. Joe County Public Library is hiring: Research and Digital Creation Associate
St. Joe County Public Library, South Bend, IN, United States, 46626
Essential Job Functions
The Research & Digital Creation Specialist helps patrons at both the Local and Family History (LFH) desk and in the Digital Lab (Studio 304). Under the supervision of the Research and Digital Creation Manager, and with an unwavering commitment to diversity, equity, and inclusion, the Research & Digital Creation Specialist will:
Provide hands-on customer service at the Service Desks during all scheduled working hours.
LFH desk: Provide hands-on reference service to patrons and organizations for local history and genealogy topics using pertinent reference materials and electronic resources. Assist with the use of LFH equipment, such as microfilm machines and digitization stations.
Studio 304 desk: Provide hands-on guidance for creative projects using a variety of design software, tools, and sound recording equipment. Operate a variety of 3-D creation machines. Check out digital lab equipment to patrons.
Participate in merchandising and maintaining department appearance. Assist departmental staff with projects while working at the service desks.
Make recommendations for service changes to optimize the users’ experience.
Perform basic computer and equipment maintenance, diagnostics, and troubleshooting.
Perform other related duties as assigned.
Education and Experience
Bachelor's degree in fine arts, graphic design, or a related field from an accredited four year college or university.
A valid State of Indiana Librarian Certification, Level 5 obtained within three years of hire as a condition of employment.
At least 1 year of experience working directly with the public required.
Experience with music production or recording arts preferred.
Interest in local history or genealogy.
Hours
- Full time (40 hour workweek).
- Evening and weekend work as required.
- Flexible availability for emergency situations.
Wages
- Starting/Hiring Range: $18.35 - $22.02, Hourly
- Total Salary Range: $18.35 - $25.69, Hourly
Requirements
Spanish language skills preferred.
Excellent verbal and written communication skills, as well as strong organizational skills.
Public service orientation and commitment to excellent and genuine customer service.
Demonstration of character and integrity in all situations while upholding SJCPL’s ethical standards.
Practical experience and proficiency with computers, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies.
Knowledge of a wide variety of library materials and services.
Physical agility and strength to bend, reach, lift, and move library materials (20-25 lbs.) and to stand for long periods of time.
Enthusiasm for conducting research and interest in local history topics.
Ability to:
Plan and prioritize. Make decisions and work independently and interdependently.
Accept and manage change. Maintain composure and overcome stress in any situation.
Identify efficiencies and implement improvements in workflow.
Display high standards of ethical conduct, honesty, and integrity. Lead by example.
Understand, endorse, and communicate the St. Joseph County Public Library’s policies and procedures in a courteous, friendly, and positive manner.
Be enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humor.
Solve problems in a professional manner with library patrons, co-workers, and Leadership.
Form and maintain excellent working relationships with patrons and staff at all levels.
Manage confidential information appropriately.
Work patiently and creatively with all patrons.
Provide excellent customer service.
Teach and instruct others on a variety of topics.
Quickly learn and stay current with new digital content creation technology.