Adult Services Library Associate Job at Charleston County Public Library in Oreg

Edgar Allan Poe/Sullivan's Island Library

The Library Associate, under the general direction of the Branch/Department Manager, assists with reference questions, collection maintenance, and planning and implementing in-branch and outreach programs. As a Library Associate, you must demonstrate outstanding interpersonal skills, as a great part of this job will involve interacting with the local community.

Responsibilities:

1. Assist patrons with locating resources and computer usage.
2. Assist with reference questions, collection maintenance, and planning and implementing in-branch and outreach programs.
3. Assist Creative Studio Coordinator in planning, organizing, and conducting programs, providing support with equipment, materials, and participant engagement.
4. Responsible for shelving books and other library materials.
5. Create booklists and book displays and provide technology assistance and demonstrations.
6. Must be comfortable proactively seeking out customers to help in all areas of the library (desk, roving, e-mail, phone, or additional methods of communication).
7. Perform routine desk duties under professional supervision, helping patrons locate and check out materials.
8. Assist with Community Hub Services such as the rental assistance program, vaccine clinics, voting process, as well as other programs and services that are provided by CCPL.
9. Responsible for assisting the public in the use of technology, including software, online tools, and mobile devices.
10. Candidates should be good listeners and communicators, present a positive attitude, enjoy working cooperatively as a team member, and place top priority on customer service.
11. Must be flexible to assume additional responsibilities and scheduling requirements as needed to meet the coverage needs of the public service desks in other departments.
12. Must demonstrate knowledge, appreciation, and understanding of adult materials, both print and electronic.
13. Perform other duties as assigned.

Knowledge, Skills, and Abilities:

1. Knowledge of library amenities and the ability to provide information about library policies.
2. Experience with 3D printing, Cricut machines, sewing machines, and/or other crafting tools preferred.
3. Ability to use tact, courtesy, and good judgement when communicating with coworkers and the public.
4. Ability to communicate effectively and present ideas orally and in writing.
5. Ability to carry out assignments independently and work collaboratively with a team.

Qualifications and Requirements:

1. High School graduate or GED equivalent.
2. 3 years library experience preferred; OR
3. Associates degree and 1-year library experience preferred; OR
4. Bachelor’s degree or higher degree.
5. Must be able to work a flexible schedule, including evenings and weekends.
6. Must be proficient in Microsoft Office suite, with the ability to learn and use new methods and emerging technical advances.
7. Must possess excellent customer service skills, ability to get along well with others, and to communicate effectively with the public and with library staff.

Benefits and Compensation:

Charleston County Public Library offers a comprehensive benefits package which includes Health, Dental, Vision, and Life Insurance, Paid Vacation and Sick Leave, Paid Holidays, 401k, and a Pension Plan.

$37,897.60 - $42,702.40 annually commensurate with education and experience.

*Please make a note on your application and cover letter which position(s) and branch location(s) you would like to be considered for employment.