Charleston County Public Library is hiring: Teen Services Library Associate in O

Edgar Allan Poe/Sullivan's Island Library

Branch Location: Bees Ferry West Ashley (BFWA), Wando Mt. Pleasant (WMTP)

Reports To: Department/Branch Manager

General Summary:

The Library Associate, under the general direction of the Branch/Department Manager, assists with reference questions, collection maintenance, and planning and implementing in-branch and outreach teen programs. As a Library Associate, you must demonstrate outstanding interpersonal skills, as a great part of this job will involve interacting with the local community.

Responsibilities:

1. Assist teens and tweens in use of library resources and technology.
2. Demonstrate knowledge, appreciation, and understanding of Middle Grade and Teen materials, both print and electronic.
3. Perform routine desk duties under professional supervision, helping patrons locate and check out materials.
4. Assist with reference questions, collection maintenance, and shelving of books and other library materials.
5. Proactively seek out customers to help in all areas of the library (desk, roving, e-mail, phone, or additional methods of communication).
6. Assist with planning and implementing in-branch and outreach programs as well as passive programs for middle and high school students.
7. Participate as needed in system-wide Teen Services projects, activities, and meetings such as monthly Teen Services meetings and the Summer Reading Program.
8. Create Middle Grade and Teen booklists and book displays and provide technology assistance and demonstrations.
9. Assist with Community Hub Services such as the rental assistance program, vaccine clinics, voting process, as well as other programs and services provided by CCPL.
10. Assist the public in the use of technology, including software, online tools, and mobile devices.
11. Demonstrate good listening and communication skills, present a positive attitude, enjoy working cooperatively as a team member, and prioritize customer service.
12. Be flexible to assume additional responsibilities and scheduling requirements as needed to meet the coverage needs of the public service desks in other departments.
13. Perform other duties as assigned.

Knowledge, Skills, and Abilities:

1. Experience with teen programming and outreach events preferred.
2. Knowledge of library amenities and the ability to provide information about library policies.
3. Ability to use tact, courtesy, and good judgment when communicating with coworkers and the public.
4. Ability to demonstrate knowledge, appreciation, and understanding of library materials, both print and electronic.
5. Ability to communicate effectively and present ideas orally and in writing.
6. Ability to carry out assignments independently and work collaboratively with a team.

Qualifications and Requirements:

1. High School graduate or GED equivalent.
2. 3 years library experience preferred; OR
3. Associates degree and 1-year library experience preferred; OR
4. Bachelor’s or higher.
5. Must be able to work a flexible schedule, including evenings and weekends.
6. Proficient in Microsoft Office suite, with the ability to learn and use new methods and emerging technical advances.
7. Possess excellent customer service skills, ability to get along well with others and communicate effectively with the public and library staff, and a strong work ethic.

Benefits and Compensation:

Charleston County Public Library offers a comprehensive benefits package which includes Health, Dental, Vision and Life Insurance, Paid Vacation and Sick Leave, Paid Holidays, 401k, and a Pension Plan.

$37,897.60 - $42,702.40 annually commensurate with education and experience.

*Please make a note on your application and cover letter which position(s) and branch location(s) you would like to be considered for employment.