Consumer Cellular, Inc. is hiring: UX/UI Designer in Cincinnati

Job Description - UX/UI Designer (250016)

UX/UI Designer (250016)

Job Summary
As a mid-level UI/UX Designer at Consumer Cellular, you will be responsible for creating user-centric designs that meet business needs and user feedback. You will work closely with cross-functional teams such as product managers and engineers to develop user flows, wireframes, prototypes, and mockups that are intuitive and visually appealing.

In addition to your design responsibilities, you may also be responsible for conducting user research and usability testing to ensure that our products meet the needs of our users. You will stay up-to-date with design trends and emerging technologies to ensure that our products are always at the forefront of design innovation.

To be successful in this role, you should have at least 5-10 years of UI/UX experience and a strong portfolio that demonstrates your design skills. You should have experience working with design tools such as Sketch, Figma, or Adobe Creative Suite. You should also have experience working with cross-functional teams and be able to communicate your design decisions effectively.

You should have a strong understanding of user-centered design principles and be able to apply them to your work.

Responsibilities

• Understanding business needs and user feedback to create user-centric designs.
• Conducting stakeholder interviews to understand business goals.
• Conducting user research to understand user needs.
• Creating personas based on user research.
• Creating user journeys based on personas.
• Developing user flows, wireframes, prototypes, and mockups.
• Creating low-fidelity wireframes to explore design concepts.
• Creating high-fidelity wireframes to communicate design concepts.
• Creating interactive prototypes to test design concepts.
• Collaborating with cross-functional teams such as product managers and engineers.
• Participating in agile ceremonies such as sprint planning and retrospectives.
• Communicating design decisions effectively to cross-functional teams.
• Incorporating feedback from cross-functional teams into designs.
• Conducting user research and usability testing.
• Creating usability test plans based on research questions.
• Conducting usability tests with users.
• Analyzing usability test results and making design recommendations based on findings.
• Staying up-to-date with design trends and emerging technologies.
• Attending industry conferences and events.
• Reading industry publications and blogs.

Requirements

• At least 5-10 years of UI/UX experience.
• Strong portfolio that demonstrates your design skills.
• Experience working with design tools such as Sketch, Figma, or Adobe Creative Suite (Figma preferred).
• Experience working with cross-functional teams.
• Strong understanding of user-centered design principles.

If you’re passionate about creating beautiful and intuitive designs that meet the needs of our users, we’d love to hear from you!

About Consumer Cellular
Consumer Cellular is the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50+. Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S.-based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 17 Times in a Row, making it the Most Awarded Brand for wireless customer service. In 2024, the company was also ranked #1 in network coverage and customer satisfaction among wireless carriers from ACSI. Based on 2024 ACSI Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. Learn more at theacsi.org . Additionally, the company has been ranked on the Inc. 5000 list 12 times. The company has been an approved AARP Provider for over 14 years and offers AARP members exclusive discounts on service. The Scottsdale, AZ-based company is privately held with 2985 employees and utilizes the nation's largest voice and data networks, which cover 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target and Walmart, as well as directly to consumers at ConsumerCellular.com or (888) 345-5509.

Pay & Benefits Data

• Minimum Salary: $90,300
• Maximum Salary: $121,800

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Pre-employment background check and drug screen is required.

Primary Location

United States-Arizona-Scottsdale

Job

Information Technology

Schedule

Full-time

Travel

Yes, 10% of the Time

Job Posting

Jan 14, 2025

Unposting Date

Jan 20, 2025

Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.Resources@consumercellular.com.

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