Logo
Harvard University

Audio Visual Lead Job at Harvard University in Cambridge

Harvard University, Cambridge, MA, United States, 02140


Auto req ID: 67668BR

Job Code: 403123

Department: Division of Continuing Education

Business Title: Audio Visual Lead

Location: USA - MA - Cambridge

Time Status: Full-time

Union: 55 - Hvd Union Cler & Tech Workers

Basic Qualifications:

2 years’ experience in audiovisual support

Additional Qualifications and Skills:

  • Three to five years of relevant experience, with thorough knowledge of media equipment and system design.
  • Ability to educate and communicate with a diverse customer base about complex technology applications.
  • AVIXA Certified Technology Specialist (CTS) certification is preferred.
  • Previous leadership and supervisory experience are helpful.
  • Demonstrated technical expertise in audio visual and multimedia, web conferencing platforms.
  • Knowledge of information technology applications, processes, software and equipment.
  • Basic knowledge of network topology, equipment and capabilities in an AV systems environment.
  • Strong commitment to customer support, leadership, and communication skills.
  • Self-motivated and able to work on independent projects.
  • Experience with customer service, web development, and help desk support are a plus.

Position Description:

The Audio Visual Lead is responsible for coordinating a range of advanced technical functions related to the setup, implementation, and design of media equipment and productions, including complex designs and large-scale events. The role includes supporting all learning formats by verifying the functionality of AV technology and ensuring that all users are trained and comfortable with its operation.

Key responsibilities include:

  • Proactive planning and management for day-to-day operations and projects.
  • Developing innovative technical solutions for courses, programs, and high-profile events.
  • Maintaining the DCE AV systems, ensuring optimal performance and reliability.
  • Coordinating and consulting with clients on media production projects and major events.
  • Scheduling, preparing, staging, and troubleshooting AV events.
  • Performing regular AV/Media equipment maintenance and developing an inventory of equipment.
  • Training, developing, and supervising all AV staff.
  • Communicating needs and managing timelines for AV construction and renovation projects.
  • Providing expert consultation services and managing department budgets.
  • Coordinating closely with IT and other departments for support and event facilitation.

Physical Requirements:

Lifting equipment and going to multiple classroom/convening spaces. Ability to lift 30-50 lbs, climb ladders, and swiftly transport equipment across campus.

Working Conditions:

Additional support outside of regularly scheduled hours may occasionally be required. Overtime policy will apply as this is an overtime-eligible position.

Commitment to Equity, Diversity, Inclusion, and Belonging:

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive.

Benefits:

Visit Harvard's Total Rewards website to learn more about our outstanding benefits package.

About Us:

The Division of Continuing Education (DCE) serves about 30,000 domestic and international students annually, providing access to Harvard faculty through diverse learning formats.

#J-18808-Ljbffr