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Baldwin Real Estate Corporation

Assistant Community Manager Job at Baldwin Real Estate Corporation in City of Ro

Baldwin Real Estate Corporation, City of Rochester, NY, United States


Basic Functions:

To assist Community Manager with leasing, administrative, and management functions as required. To assist in facilitating consistency of quality operations on site.

Payroll:

Permanent Full Time - normally 8:30 AM to 5:00 PM, Monday through Friday (with ½ hour unpaid lunch break daily). Occasionally weekend or evening hours as needed, and as approved by Community Manager. Position is paid hourly, with opportunity for overtime (previously approved).

Duties include, but are not limited to:

  • Assist with incoming leasing traffic (i.e. answering phone calls, showing apartments, quoting prices and availability)
  • Process applications including running credit checks, employment verifications, background checks, and landlord references
  • Follow-up on phone calls and walk-in traffic
  • Track leasing information and input data into software reporting system
  • Assist in the preparation of lease and move-in packets
  • Schedule and conduct lease signings when necessary
  • Follow-up with utility companies to ensure residents have transferred services into their names
  • Assist with move-ins, move-outs, and inspections when necessary
  • Administrative and Managerial Responsibilities:
  • Receive and post rental payments
  • Prepare and make bank deposits
  • Print Delinquency reports and deliver late notices
  • Track all payment arrangements made between Community Manager and residents
  • Take incoming work orders from residents. Follow-up on work orders. Track, log, and file completed work orders
  • Assist Community Manager with the processing of invoices when necessary, including computer input, copying, and filing of invoices
  • Prepare lease renewals for resident distribution 75 days prior to lease end date. Lease renewal notices should be given to Community Manager for approval by the 14th of that month
  • Deliver notices if necessary
  • Enter lease renewals and notices of intent to vacate into software system
  • Follow-up with residents (via phone, first then letter) 60 days prior to their lease end date if there has been no response
  • Assist with community social events (i.e. pool parties, holiday parties, etc.)
  • Assist with filing, copies, and other general administrative responsibilities as needed
  • Turning over bad debt to collection and tracking agencies' progress on collection accounts
  • Update quarterly market surveys
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