Delta County Libraries is hiring: Library Assistant - Circulation in Paonia

Public Notice: All Delta County Libraries will be closing at 3p.m. on November 27th, and will be closed Thursday, November 28th, in observance of Thanksgiving.

Delta County Libraries
Position: Library Assistant – Circulation
Location: Paonia Library
Hours: Part time (18 hours/week)
Pay Range: $16.55 – $22.30/hour
Part time benefits: Sick leave.
Application deadline: Open until filled. Priority will be given to applications received by Monday, March 18, 2024, by 5:00 p.m.

Are you a service-oriented creative-thinker who wants to make a positive impact in the community? Then look no further than this opportunity at Delta County Libraries; where you will join an innovative team that works together to achieve collective goals; where you will play an important role in delivering circulation services to the community; and where you will be encouraged to learn and grow.

How to Apply: Complete the application below and include a cover letter and resume. Please explain in your cover letter your approach to excellent customer service. Your references should be professional, and work related.

Summary
Library Assistant – Circulation provides friendly, knowledgeable, respectful, front-line customer service by providing patron assistance; staffing the circulation/public service desk; providing technology instruction; and promoting a team atmosphere in the Library and Library District.

Essential Competencies

1. Active Listening: Offers full attention when others speak. Listens effectively, giving verbal and nonverbal cues of interest. Asks open-ended questions.
2. Composure: Maintains emotional control, even under ambiguous or stressful circumstances.
3. Customer Orientation: Stays close to patrons. Views the Library District through the eyes of the patron and goes out of way to anticipate and meet patron needs.
4. Integrity: Thinks and acts ethically and honestly.
5. Learning Agility: Continuously seeks new knowledge.
6. Organization Knowledge: Understands the workings of the Library District, its mission, values and vision.
7. Team Player: Develops and maintains effective relationships with others to achieve common goals.

Responsibilities

1. Patron Assistance: Serves as the first point of contact for patrons in assistance with using library materials and information.
2. Circulation: Checks in/out library materials and performs other associated circulation duties using the Library’s ILS.
3. Technology Instruction: Serves as the first point of contact for patrons in assistance with using library technology.
4. Collection Maintenance: Informs Collections/Systems Administrator about gaps in the collection.
5. Librarianship: Strives for effectiveness and efficiency through clear communication.
6. Core Library Values: Understands and acts in accordance with the basic values and ethics of library service.

Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

1. Required Education: High School Diploma or equivalent.
2. Required Experience and Abilities: Two (2) years of retail customer service experience.
3. Preferred Education: Associate’s degree in librarianship or library technician.
4. Preferred Experience: Two (2) years of library circulation or library public services experience.

Work Demands
Must be able to work a flexible schedule, including days, evenings, and weekends.

Conformance Standards
In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and vendors.

Position Type, Expected Hours of Work, Supervisory Responsibility
Hourly, 18 hours, non-exempt, weekdays, evenings, and Saturdays.
Reports to: Library Manager.
Supervises: None.

EEO Statement
Delta County Public Library District is an Equal Opportunity Employer.