Library Assistant - Circulation Job at Delta County Libraries in Delta

Public Notice

All Delta County Libraries will be closing at 3p.m. on November 27th, and will be closed Thursday, November 28th, in observance of Thanksgiving.

Delta County Libraries
Position: Library Assistant – Circulation
Location: Delta Library
Hours: Full time (36 hours/week)
Pay Range: $16.55 – $22.30/hour
Full time benefits: Health insurance options, life insurance, sick leave, vacation/holiday leave, retirement options and employee assistance.
Part time benefits: Sick leave, vacation/holiday leave, retirement options, and employee assistance.
Application deadline: Open until filled.

Are you a service-oriented creative-thinker who wants to make a positive impact in the community? Then look no further than this opportunity at Delta County Libraries; where you will join an innovative team that works together to achieve collective goals; where you will play an important role in delivering circulation services to the community; and where you will be encouraged to learn and grow.

How to Apply: Complete the application below and include a cover letter and resume. Please explain in your cover letter your approach to excellent customer service. Your references should be professional, and work related.

Summary
Library Assistant – Circulation provides friendly, knowledgeable, respectful, front-line customer service by providing patron assistance; staffing the circulation/public service desk; providing technology instruction; and promoting a team atmosphere in the Library and Library District.

Essential Competencies

• Active Listening: Offers full attention when others speak. Listens effectively, giving verbal and nonverbal cues of interest. Asks open-ended questions. Paraphrases what was said to ensure understanding.
• Composure: Maintains emotional control, even under ambiguous or stressful circumstances.
• Customer Orientation: Stays close to patrons and goes out of way to anticipate and meet patron needs.
• Integrity: Thinks and acts ethically and honestly.
• Learning Agility: Continuously seeks new knowledge.
• Organization Knowledge: Understands the workings of the Library District, its mission, values and vision.
• Team Player: Develops and maintains effective relationships with others to achieve common goals.

Responsibilities

• Patron Assistance: Serves as the first point of contact for patrons in assistance with using library materials.
• Circulation: Checks in/out library materials and performs other associated circulation duties.
• Technology Instruction: Identifies opportunities for formal training in the library.
• Collection Maintenance: Informs Collections/Systems Administrator about gaps in the collection.
• Librarianship: Strives for effectiveness and efficiency through clear communication.

Qualifications

• Required Education: High School Diploma or equivalent.
• Required Experience and Abilities: Two (2) years of retail customer service experience.
• Preferred Education: Associate’s degree in librarianship or library technician.
• Preferred Experience: Two (2) years of library circulation or library public services experience.

Work Demands
Must be able to work a flexible schedule, including days, evenings, and weekends.

EEO Statement
Delta County Public Library District is an Equal Opportunity Employer.