Circulation Library Assistant Job at Alsip-Merrionette Park Public Library Distr

Provides services pertaining to Library card accounts, registration, and material-related tasks; greets patrons, responds to general information inquiries, and answers phone calls. Assists with merchandise sales within the Circulation Department.

Job Level: 2

Status: Part-Time (18 hours per week)

Classification: Hourly

Reports to: Circulation Department Manager

Schedule: Varies based on business needs

Pay Range: Starting pay $15.00 per hour, DOQ

Responsibilities

• Greets patrons as they enter and directs them to the proper service desk
• Signs up patrons for new accounts and renews expired accounts
• Checks out materials
• Fulfills and delivers curbside requests
• Retrieves and sorts materials from book drops and deliveries
• Prints, pulls, and processes items for the daily paging lists
• Answers incoming phone calls and provides information about programs and events
• Recommends materials based on patron feedback and industry print/electronic resources
• Attends outreach events and registers patrons for cards
• Engages in professional development opportunities related to job duties and expectations
• Maintains order and cleanliness of department and patron areas
• Assists with opening and closing procedures
• Other duties as assigned

Qualifications

• Must be 16 years of age or older
• One year customer service experience preferred
• Proficiency with Microsoft Office software applications

Excellent oral and written communication skills; bilingual skills a plus.

Knowledge, Skills, & Abilities

• Able to work independently and adapt to change
• Able to project a professional image as a representative of the library
• Able to develop and maintain positive working relationships with co-workers
• Able to comprehend, follow, and enforce library policies and procedures
• Able to exercise good judgment and handle emergency situations in a calm, capable manner
• Able to walk, sit, and stand for prolonged periods of time
• Able to bend and squat
• Able to lift up to 30 lbs and push carts carrying up to 100 lbs
• Able to see up close and far away
• Able to hear and respond to others both in person and on the telephone
• Able to operate a keyboard and a mouse

How to Apply

Please go to the library website, Sycamorelibrary.org/getinvolved/employment and submit an application. Please attach your resume and cover letter.

Sycamore Public Library
103 E. State Street
Sycamore, IL 60178

Location

Sycamore Public Library, DeKalb County

Hours

18 hours per week; days, evenings, and alternate weekends.