490 - Library Aide - PT Job at Brownsville in Brownsville

Title: Library Aide

Organization: Library

Department: City Library

Location: City Library Main Branch

Rate of Pay: $13.00

Job Summary

Library Aides are the frontline for library service and require delivery of excellent customer service and strong interpersonal skills. This position performs a variety of library related tasks such as assisting patrons at the public service desk, demonstrating information literacy, processing library materials, assisting with computer related tasks and new technologies, interlibrary loan requests and processes, and assisting librarians with programs and other library duties as assigned. Evenings and weekends are required. May assist at other library locations.

Competencies

• Effective Communication
• Time Management
• Ethical Practice
• Problem Solving
• Analytical Thinking
• Customer Focus

Key Functions/Knowledge/Skills

• Knowledge of commonly used work routines, rules, procedures, or operations; ability to use specialized equipment.
• Must be able to use Integrated Library System (ILS) to create, evaluate and clear patron records correctly when collecting payments; maintaining confidentiality is essential.
• Knowledge of electronic devices and apps used by library resources.
• Assist patrons with copiers, digital microfilm reader/scanners, and other equipment common to library environment.
• Promote and assist with library programs and resources to patrons.
• Sort and distribute mail, prepare newspapers and serials for public area.
• Perform all tasks related to opening and closing procedures.
• Assist with daily deposit.
• Shelve library materials.
• Maintain a clean and safe library environment.
• Answer incoming phone calls and assist with patron queries.

Minimum Education & Experience

High school graduate or GED is required. 2 years of customer service experience, library experience, cash handling experience, office experience, or some equivalent combination is preferred.

Special Certifications & Licenses

Valid Texas Driver’s License.

Independence & Judgement

Minimal judgment: instructions, once established and defined, normally allow the job to be accomplished without direct supervision; mostly routine work requiring that employee recognize obvious problems.

Initiative & Ingenuity

Low chance of error because work is routine; standard procedures are followed.

Supervisory & Responsibility

Does not supervise.

Financial Responsibility

Takes money (fines, fees, etc.), gives receipts, does own balancing; handles petty cash; makes purchases over $200.

Level & Frequency of Outside Contact

Frequent contact with the public or other organizations; courtesy and tact are required.

Physical Demands

Office job with little or occasional light physical effort; involves exerting up to 20 pounds of force on a regular basis.

Responsibility for Equipment & Property

Responsible for use of office equipment and supplies.

Working Conditions

Office job, no adverse conditions.

Other Requirements

The City of Brownsville requires all employees to successfully pass a Drug & Alcohol examination and a Background Check.

ADA Requirements

The City of Brownsville is an Equal Opportunity Employer. Reasonable accommodations will be provided to qualified individuals with disabilities.

Benefits

This position does not offer benefits.

EEOC Statements

The City of Brownsville does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other non-merit factors.

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