Advantage Tech is hiring: Conversational Designer in Kansas City

Advantage Tech is looking for a Conversational Designer for our remote client. Skills: DTMF and Speech designs using Visio, Figma, etc. Ability to talk through design recommendations and impacted businesses. Experience reducing the number of dialogue turns and increasing call completions. Conduct business and functional workshops to identify opportunities. Nice to have experience with developing and executing manual and automated test plans. User-Centered Design - User Research & Behaviors Conceptual Conversation Flow Design & Error Recovery Journey Mapping Multi-Modality Design Effective Prompt Writing Data Analysis and Optimization Requirements Gathering and Use Case Definition Technical Knowledge - NLU and NLP Familiarity NLU Design Tools: e.g., Figma (preferred), or Visio LLM Tuning Familiarity VXML Grammar Familiarity Usability Testing #advantagetech