Rose Paving is hiring: Client Communication Coordinator in Phoenix

Rose Paving is looking for Client Communication Coordinator in Phoenix, AZ

Who we are

Rose Paving LLC, leads the industry in providing complete parking lot management solutions to commercial and industrial properties nationwide. We offer a collaborative work environment where employees can contribute to impactful projects while enjoying opportunities for growth and development. With a rich 50-year history, their commitment to quality and client satisfaction makes it an exciting place to build a career.

What you'll be doing We are seeking a detail-oriented and proactive Client Communication Coordinator to join our team. This role is crucial in ensuring seamless communication between our project managers, directors, and clients throughout the lifecycle of each project. The ideal candidate will excel in administrative and communicative tasks, playing a pivotal role in maintaining client satisfaction and operational efficiency.

• Serve as the primary point of contact for clients, ensuring timely and clear communication about project scheduling, phasing, and job status.
• Deliver pre-scheduled reminders and updates to clients to facilitate smooth execution of projects.
• Maintain consistent communication with clients during project execution to address concerns, provide updates, and ensure satisfaction.
• Collaborate with project managers and directors to relay accurate and timely information to clients.
• Support the sales team in organizing and participating in marketing events to promote the company's services.
• Manage administrative tasks related to client communication, including maintaining detailed records of interactions and updates.

What skills and experience you'll bring to us

• Strong communication and interpersonal skills.
• Proven ability to manage multiple tasks and deadlines efficiently.
• Excellent organizational and time management abilities.
• Proficiency in standard office software (e.g., Microsoft Office Suite) and communication tools.
• A collaborative team player with a client-focused mindset.

This position offers a unique opportunity to contribute to client satisfaction and the success of our projects while supporting the broader sales and marketing initiatives of the company.

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