One IT Corp is hiring: Senior Technical Writer in Jersey City

Job Role: Senior Technical Writer

Location: Jersey City, NJ / Boston, MA - Hybrid (3 days a week)

Duration: 12+ Months

Experience: 8+ years

We need: A senior Technical Writer with extensive experience Documenting API's and Blockchain experience is a huge plus but not required. Candidates must have 8+ years of experience as a Technical Writer, with a focus on API and ABI documentation and 2+ years of experience in a software development role.

The Client's Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.

Key Responsibilities:

• Provide expertise and guidance and best practices on product documentation set up for commercial purposes
• Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
• Work with UX team to optimize the setup of documentation on Resource Hub
• Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
• Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP and Factory to include the following (not limited):
• Product architecture diagram
• User Guide
• Production functional features
• APIs and EndPoints (where applicable)
• ABIs and Scripts (where applicable)
• Workflow Diagrams
• Infrastructure Requirements
• -Deployment Diagrams
• Assist with content generation and production of documents as necessary
• Assist in creating content strategies and documentation plans to support product development.
• Collaborate with cross-functional teams to understand end-user needs and incorporate feedback

Skills and Experience Required

• 8+ years of experience as a Technical Writer, with a focus on API and ABI documentation
• 2+ years of experience in a software development role
• Experience with legacy financial institutions technology and API integration architecture.
• Experience with Blockchain and Web3 technologies.
• Strong understanding of APIs, RESTful web services, and programming concepts
• Proficiency with various authoring, CMS, and task management tools
• Familiarity with API documentation tools, such as Swagger, Postman, or similar.
• Proficiency with Confluence, JIRA, and JSON.
• Basic diagramming skills using tools like draw.io, Miro or similar.
• Experience using tech stacks like Python, MongoDB, CDC, and Kafka
• Experience working in a fast-paced, dynamic environment.
• Strong time management skills.
• Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.