Wipro
Job Summary:
The Technical Writer will create, edit, and maintain clear and comprehensive documentation for our IT security products/services. This role requires the ability to translate complex technical information into user-friendly content, ensuring that our customers and internal teams have the information they need to succeed.
Key Responsibilities:
- Develop and maintain user manuals, guides, API documentation, tutorials, and other technical documents related to IT security.
- Collaborate with cybersecurity experts to understand the requirements and technical details of IT security systems, policies, and procedures.
- Translate complex IT security concepts into clear, concise, and reader-friendly content for both technical and non-technical audiences.
- Keep up to date with the latest IT security trends and technologies to ensure the accuracy and relevancy of the technical documentation.
- Review and revise technical documents to ensure they comply with regulatory standards and company guidelines.
- Provide recommendations on how to improve the usability and effectiveness of technical documentation.
- Participate in IT security training and workshops to enhance technical knowledge and writing skills.
- Work closely with the IT security team to ensure the technical documentation aligns with the actual functionality of the IT security systems.
Qualifications:
- Education: Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field.
- Experience: 7+ years of experience in technical writing or a similar role, with specific experience in IT security.
- Technical Skills: Proficiency in documentation tools (e.g., MadCap Flare, Confluence, Git), familiarity with version control systems and content management.
- Soft Skills: Excellent written and verbal communication skills, strong attention to detail, ability to work independently and collaboratively in a team environment, strong organizational and time-management skills.
- Preferred Qualifications: Experience with [specific software, programming languages, or tools relevant to your company], knowledge of [industry-specific regulations or standards], certification in Technical Writing or related fields.
Expected annual pay for this role ranges from $100000 to $155,000. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.