Technical Writer Job at Wipro in Mount Laurel Township

The Technical Writer will create, edit, and maintain clear and comprehensive documentation for our IT security products/services. This role requires the ability to translate complex technical information into user-friendly content, ensuring that our customers and internal teams have the information they need to succeed.

Key Responsibilities:

1. Develop and maintain user manuals, guides, API documentation, tutorials, and other technical documents related to IT security.
2. Collaborate with cybersecurity experts to understand the requirements and technical details of IT security systems, policies, and procedures.
3. Translate complex IT security concepts into clear, concise, and reader-friendly content for both technical and non-technical audiences.
4. Keep up to date with the latest IT security trends and technologies to ensure the accuracy and relevancy of the technical documentation.
5. Review and revise technical documents to ensure they comply with regulatory standards and company guidelines.
6. Provide recommendations on how to improve the usability and effectiveness of technical documentation.
7. Participate in IT security training and workshops to enhance technical knowledge and writing skills.
8. Work closely with the IT security team to ensure the technical documentation aligns with the actual functionality of the IT security systems.

Qualifications:

1. Education: Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or a related field.
2. Experience: 7+ years of experience in technical writing or a similar role, with specific experience in IT security.
3. Technical Skills: Proficiency in documentation tools (e.g., MadCap Flare, Confluence, Git), familiarity with version control systems and content management.
4. Soft Skills: Excellent written and verbal communication skills, strong attention to detail, ability to work independently and collaboratively in a team environment, strong organizational and time-management skills.
5. Preferred Qualifications: Experience with [specific software, programming languages, or tools relevant to your company], knowledge of [industry-specific regulations or standards], certification in Technical Writing or related fields.

Expected annual pay for this role ranges from $100,000 to $155,000. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting

Industries

IT Services and IT Consulting

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