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Insight Global

Senior UX Designer (Design Systems/Conversational)

Insight Global, New York, New York, us, 10261

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Job Description

Insight Global is seeking a Senior UX Designer. This team will be supporting customer facing design for messaging systems aligned to two way communication. The candidate shall be responsible for building and delivering on end-to-end User Experience (UX) Design across Digital Channel portfolios within an Agile team. Candidates will be responsible for a track of work that supports conversational and chat bot design aligned to messaging and content. Candidates will be working in a team environment to help shape and think through the way components and the design system library for the chat bot will fit within the current structure. In this role there will be a focus on reviewing the application to maintain consistency across chat bot components, creating new components in Figma specific to their conversational channel, and supporting end to end design system work aligned to the conversational flows within the portfolio. Candidates will be designing for all digital platforms, work in agile environments to communicate and lead design specs with stakeholders, as well as implementing design strategy and new components for UI within this scope of work.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

5+ years of experience within UX design for consumer facing products or services

Hands on with Figma

Experience with design systems - designing new components and UI

Understanding of Information Architecture

Strong stakeholder communication and ability to work within an ambiguous track of work

Cross team collaboration and ability to work through different use cases that could be slated for development

Knowledge of how to express brand through UI components that may not be fully branded Knowledge of RCS or SMS - content, imagery and video sharing with consumers - designing that experience

Conversation or messaging design

Business to Consumer two way communication - messaging/chat bot/ complex flows

Financial and healthcare background null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.