Technical Writer

$41.30 - $59.00 (est. hourly) Job Summary: Our client is seeking a Technical Writer to join their team! This position is located in Glendale, California. Duties: Develop comprehensive documentation that adheres to organizational standards, ensuring clarity and accuracy for a wide range of users Gain a deep understanding of data products, services, and technical infrastructure, translating complex information into accessible, user-friendly content Create engaging content that meets the needs of both technical and non-technical audiences, enabling user success through clear guidance Build and maintain a detailed repository of reference materials, including research notes, usability studies, and design specifications Assess current content for quality and effectiveness, proposing and implementing innovative methods for continuous improvement Collaborate with data engineers, software developers, product managers, and UX teams to gather information and understand project requirements Research, outline, write, and edit various types of documentation, such as procedure manuals, API developer guides, configuration guides, in-platform instructions, and integration guides for team members, partner teams and end users Develop and maintain information architecture templates that support easy updates and data migration, adhering to organizational and legal standards Evaluate, organize, and update existing documentation repositories, working with development leads to establish best practices for content management and storage Create alternate formats (e.g., video demos, guided tours) for documentation to maximize usability and engagement Desired Skills/Experience: Bachelors degree in Computer Science, Communications, Journalism, or a relevant technical field 5+ years of technical writing experience, with a proven ability to learn and communicate complex subject matter effectively Strong written communication skills and excellent attention to detail Experience collaborating with engineering teams to enhance user experience through content and visual aids Proficiency in content management systems, XML, or other documentation tools, with experience managing multiple projects and prioritizing tasks Working knowledge of the Software Development Lifecycle (SDLC) and experience creating technical documentation for various audience levels, from end-users to system administrators Ability to tailor documentation based on the audience Benefits: Medical, Dental, & Vision Insurance Plans 401K offered