Audio-Visual Assistant (Student Wage) Job at University of Virginia - Students i

The Audio-Visual (AV) Assistants’ primary responsibility is to provide audio-visual services and technological support in Newcomb Hall, satellite spaces managed through Event Management, and the 1515 Building. AV Assistants respond promptly to requests for technical support for events and activities in these spaces and troubleshoot issues and complications as they arise. AV Assistants also are responsible for the setup, operation, and breakdown of equipment as needed. Examples include items such as microphones, sound systems, projectors, screens, video conferencing equipment, lighting equipment, etc. AV Assistants provide full-service support in the operation of movie projection in the Newcomb Theater and equipment in the Newcomb Ballroom. AV Assistants work directly with and take direction from the Audio-Visual Manager, AV Support Technician, and other professional staff.

Title: Audio-Visual Assistant

Pay: Hiring Rate $14.53/hour

Hours: Shifts are regularly scheduled between 7:00 a.m. to 12:00 a.m., Monday-Sunday

Hours Per Week: Up to 20 hours per week

Duration: Spring 2025 academic semester. Employment ends May 18, 2025, but workers in good standing may be offered the opportunity to return for upcoming semesters.

Application Deadline: January 19, 2025

Responsibilities:

• Monitor and answer radio calls, KACE tickets, phone calls, and emails requesting technical AV support.
• Respond to requests for AV support in a timely manner. Notify AV Manager and/or AV Support Technician or other professional staff when unable to resolve a problem or when equipment needs repair service.
• Support other AV Assistants when there are complex issues or problems with equipment.
• Identify equipment issues and submit them to the KACE ticket system. Update and close tickets when appropriate.
• Perform setup, operation, and breakdown of AV equipment in Newcomb Hall, satellite spaces, and the 1515 Building, as needed.
• Complete all required training to become familiar with projectors, sound systems, microphones, AV control systems, video conferencing, lighting equipment and other AV resources as needed.
• When pre-arranged, meet with organizers upon arrival at their event to ensure technology needs are met.
• Provide movie projection and sound services for Newcomb Theater and other Student Affairs managed spaces (including some outdoor locations).
• Communicate frequently with and take direction from professional staff to ensure workflow is efficient.
• Visit all AV equipment on a weekly basis to verify it is operational.
• Be responsible for all work shifts assigned and willing to cover other shifts as needed to ensure adequate coverage.
• Attend all mandatory training and staff meetings.
• Learn and abide by University policies and guidelines for AV technology.
  Other duties as assigned.

Qualifications:

• Undergraduate or graduate full-time student enrolled in at least 12 credits.
• Must remain in good academic and disciplinary standing.
• AV experience is a plus, but not required.
• Must be able to perform moderately heavy physical duties (i.e., lifting and setting up equipment up to 35 lbs.).
• Excellent customer service skills and professional work habits.
• Ability to work independently and take initiative.
• Excellent oral and written communication skills.
• Dependable, responsible, and trustworthy.
• Organized and able to multi-task.
• Ability to act as a team member.

Minimum Requirements:

Education: Current UVA student
Experience: None
Licensure: None

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.