Butte County is hiring: Radio Systems Technologist I in Chico

Candidate assigned to work in County Public Safety/Law Enforcement areas may also be subject to additional background check requirements, including, but not limited to local, state, and national fingerprinting through agencies such as the Department of Justice and Federal Bureau of Investigation.

This recruitment is for level I.The salary range for level I is $2,307.20 - $3,092.00 biweekly ($28.84 - $38.65 per hour).

Note:A training and experience evaluation may be utilized to determine an applicant's ranking among qualified candidates. Based upon information provided in this application including responses to supplemental questions, an applicant's education, training and experience (full-time equivalent) may be evaluated. Applicants should provide thoughtful and thorough responses to supplemental questions as they play an important role in this recruitment process. All qualifying work experience that is described or included in responses to supplemental questions MUST also be included and detailed in the "Work Experience" section of this application. "See Resume" is not an acceptable response for any supplemental question.

FLSA Level I/II: Non-Exempt

DEFINITION

Under immediate (Radio Systems Technologist I) or general (Radio Systems Technologist II) supervision, provides technical support and training on use of telecommunications, radio communications, and network equipment and systems; monitors and controls communication systems operations; resolves systems problems and troubleshoots equipment malfunctions; designs, installs, and maintains County telecommunications, radio, and network infrastructure; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate (Radio Systems Technologist I) or general (Radio Systems Technologist II) supervision from assigned Information Technology Manager. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Radio Systems Technologist I: This is the entry-level classification in the Information Technology Radio Technician series. Initially under close supervision, incumbents learn and perform routine duties related to the configuration, operation, and maintenance of telecommunications and radio communications systems, equipment and network infrastructure. As experience is gained, assignments become more varied and complex; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Radio Systems Technologist II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Radio Systems Technologist II: This is the journey-level classification in the Information Technology Radio Systems Technologist series. Positions at this level are distinguished from the Radio Systems Technologist I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Radio Systems Technologist class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.

EXAMPLES OF TYPICAL JOB FUNCTIONS

Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Installs, configures, and maintains the County’s telecommunication, radio communication, and emergency dispatching and alerting systems and equipment; defines, assists in design, and implements system infrastructure and solutions.
• Evaluates and effectively responds to requests for assistance from users experiencing problems with telecommunications, radio, dispatching and emergency alerting and network systems in person, over the phone, or remotely; diagnoses system hardware, software, and operational problems; trains users on software and hardware usage by providing instruction and documentation in person, on the phone, or electronically.
• Designs, implements, integrates, and maintains current and new systems, programs, hardware and software upgrades.
• Writes and deploys radio programs to radio devices specific to department and user needs; consults with neighboring agencies and ensures interoperability in the event of a wide-area multi-discipline disaster.
• Assists in negotiating site lease agreements for radio communications location sites.
• Prepares requests for proposals, specifications, and bid packages for the purchase of radio equipment.
• Designs and configures electronic equipment to facilitate custom functionality of radios, interoperability gateways, DC Tone Remote devices, and other digital logic based devices.
• Writes, implements, maintains, and enforces policies and procedures for telecommunications, communications, and network administration.
• Confers with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements.
• Responds to inquiries from other departmental staff and documents and communicates problem resolutions.
• Writes and maintains user and technical operating instructions and documentation related to telecommunications and radio systems and equipment; provides training to users and other technical staff and advises on best practices.
• Researches and provides recommendations for the purchase of new telecommunication and radio equipment; ensures all equipment meets current industry standards and best practices related to installation and deployment.
• Repairs, aligns and installs mobile radios and specialty communications equipment in fire engines, public safety patrol cars and other vehicles; repairs portable and mobile radio equipment; fabricates equipment mounts and ancillary equipment as needed.
• Repairs and replaces defective equipment; may climb towers to install, inspect, maintain, and repair antenna systems; performs general maintenance and repair on motor-driven electric generators, thermoelectric generators, storage battery plants, rectifiers, inverters, and uninterruptible power supply systems.
• Coordinates and maintains communication among all responding agencies during emergency events and wide-area disasters.
• Oversees County compliance with all State and Federal radio rules and regulations.
• Represents County at regional coordination meetings, trainings, and exercises.
• Observes and complies with County and mandated safety rules, regulations, and protocols.
• Performs related duties as assigned.

Knowledge of:

• Principles and practices used in the operations, maintenance, repair, and administration of assigned systems and equipment; including Analog Wireline and Enterprise Networks.
• Advanced system infrastructure configuration methods and techniques.
• Techniques and methods of system evaluation, implementation, and documentation.
• Design, maintenance, repair, troubleshooting, configuration, and installation techniques; including Project 25 (P25) Radio Systems and dispatch consoles.
• Basic principles of electronics theory, design, operation, and repair.
• Basic principles of radio frequency engineering and design.
• Principles and practices of developing and maintaining technical documentation, files, and records.
• The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation.
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability To:

• Perform a variety of technical support functions in the diagnostics, installation, configuration, maintenance, and repair of assigned systems and site infrastructure; take appropriate action to resolve problems or escalate to appropriate staff as needed.
• Identify and repair equipment, hardware, and software problems.
• Train staff on system and equipment usage.
• Setup equipment and install and configure software.
• Setup and use for diagnostics spectrum analyzers, vector network analyzers, radio frequency signal generators, wireline signal generators, and analog radio frequency service monitors.
• Read, understand, and interpret a variety of maps, sketches, and diagrams.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures and standards relevant to work performed.
• Learn and understand the organization, operation, and functions of the department as necessary to assume assigned responsibilities.
• Drive safely on rough, unmarked terrain.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Independently organize work, set priorities, meet critical deadlines and follow-up on assignments.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training, experience and educational degrees that would provide the required knowledge, skills, and abilities is qualifying. Substitutions will be made on a year for year basis. A typical way to obtain the required qualifications would be:

High school diploma or equivalent GED certificate; and

Radio Systems Technologist I: One (1) year of experience providing technical support in the installation and repair of radio communications, telecommunications, project 25 (P25) radio system and network systems and equipment.

Radio Systems Technologist II: Two (2) years of increasingly responsible experience providing technical support in the installation and repair of radio communications, telecommunications, project 25 (P25) radio system and network systems and equipment at a level equivalent to Radio Systems Technologist I.

Certifications and Licenses:

• Must possess a valid US driver’s license upon date of application. Must obtain California driver’s license following hire date per California DMV regulations.
• Radio Systems Technologist I: Obtain and maintain a General Radiotelephone Operator License issued by the Federal Communications Commission or ETA Associate Certified Electronic Technician (CETa) certification and a FEMA Communications Unit Leader (COML) certificate by the end of the probationary period.
• Radio Systems Technologist II: Possess and maintain a General Radiotelephone Operator License issued by the Federal Communications Commission or ETA Journeyman Certified Electronics Technician certification.
• Radio Systems Technologist II: Obtain and maintain completed and signed FEMA Communications Unit Leader (COML) Position Task Book by the end of the probationary period.

PHYSICAL DEMANDS

When assigned to an office environment:

• Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various County sites; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 10 pounds.
• Vision to read printed materials and a computer screen.
• Hearing and speech to communicate in person and over the telephone.
• Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

When assigned to field operations:

• Mobility to work in changing site conditions; to sit, stand and walk on level, uneven or slippery surfaces; to reach, twist, turn, kneel and bend, to climb and descend ladders and to operate a motor vehicle and visit various County sites.
• Strength and stamina to perform light to medium physical work; lift, carry, push and pull materials and objects averaging a weight of 50 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.
• Vision to inspect site conditions, work in progress, and to inspect and operate equipment.
• Fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations.
• Must be able to climb communications towers and ride in aviation equipment, including helicopters.
• Finger dexterity to operate and repair tools and equipment.

WORKING CONDITIONS

• Office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
• Also includes field work with exposure to significant heights, loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, mechanical and/or electrical hazards and hazardous physical substances and fumes.
• Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
• Must be willing to work after hours, weekends, and holidays as needed.

EQUIPMENT AND TOOLS UTILIZED

• Equipment utilized includes personal computer, fax machine, standard office equipment, specialized communications diagnostic/location equipment, hand and power tools, manlifts, and motor vehicle.

Disaster Service Worker

All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.

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