City of Cerritos is hiring: Library Services Manager in Cerritos

Tentative Interview: February 20, 2025

Under direction of the Director of Community and Cultural Services; manages, plans, organizes, and administers activities, services, programs, and operations of the Cerritos Library; oversees and manages the Library’s print and multimedia collections, electronic resources, reference desk services, conference center operations, special events, and cultural presentations; plans, guides, and leads programming and service staff in serving Library patrons; gathers and presents statistics on patron program participation and use of print and digital collections for effective resource allocations; plans and develops Library Services budget and cost allocations; recommends and implements Library Services goals, objectives, policies, and priorities; prepares and maintains reports, documents, and records; performs related work as required.

• Manages, organizes, and monitors library public programs and services, including print and multimedia collection development, electronic resources, desk services, classes, conference center operations, exhibitions, special events, and cultural presentations and entertainment.
• Coordinates and oversees library sections, including Adult Services, Circulation, Children's, Facilities, Security, and Technical Services.
• Maintains continuous communication with staff about library services and programs.
• Organizes and implements promotional and informational campaigns for library services; gathers statistics on library services participation and patron use of print and digital collections and analyzes the data for planning effective allocation of library resources.
• Reviews and recommends Library Services technology acquisitions, maintenance, and updates.
• Attends meetings, conferences, and other functions; provides information for, or participates in, discussions regarding Library activities; plans and presents events, services, and programs for Library Services.
• Identifies opportunities for improvement and implements changes to standard operating procedures to enhance services; ensures that the library fully utilizes current information systems and keeps informed of new advances in library-related technologies.
• Initiates, develops, presents, interprets, and enforces Library Services policies, procedures, and recommendations for programs and services implementation; develops and revises as appropriate the Rules of Patron Conduct, Privacy Policy, Computer Reservation System, and Library Cardholder and checkout policies.
• Researches, writes, and presents agenda reports regarding library services, contracts, and policies.
• Plans and prepares recommendations for Library Services operating budgets; prepares reports and presents documents and records for library services revenue, costs, and expenditures.
• Develops applications for grant funding and administers awarded grant programs.
• Manages the library’s procurement processes as directed in City policy, including writing and managing requests for proposals and quotes and transmittals of contracts.
• Reviews and approves library requisitions, invoices, and credit card purchases; manages and oversees recommendations for library facilities maintenance, including carpet replacement, building repairs, and equipment updates; monitors new and ongoing professional services contracts.

Knowledge of:

• Principles, practices, and methods used in contemporary public library operations.
• Leadership, management theory and practices, and effective supervisory techniques.
• Municipal budget administration and capital improvement programs.
• Laws, codes, rules, and procedures which apply to cities and public library issues.
• Goal-setting methods and the design of workload and performance measurement indicators.
• Negotiating and conflict resolution techniques.
• Public relations and customer service techniques.
• Effective methods of making oral and written presentations.
• Library Services technology systems and software applications.

Ability to:

• Analyze and implement library programs based on the policies of the City of Cerritos and needs of the community.
• Provide leadership and motivation for the City’s Library Division staff and programs.
• Formulate and administer an effective citywide program of library services.
• Analyze problems and recommend and implement effective solutions.
• Select, train, motivate, supervise, and evaluate staff.
• Initiate and carry out required procedural assignments.
• Work within, interpret, and apply applicable laws, City and department rules and regulations.
• Make sound decisions within established City guidelines.
• Establish and maintain effective relationships with those contacted in the course of work and work cooperatively as a part of a citywide team.
• Resolve conflict situations in a fair and amicable manner.
• Think clearly, logically and rationally under pressure; adhere to multiple deadlines and handle multiple projects.
• Communicate effectively orally and in writing.
• Prepare clear and comprehensive reports and make effective presentations.
• Operate a personal computer and use applicable software.
• Communicate and confer with the public with courtesy and tact.

Minimum Qualifications: Education and Experience

• Education: Bachelor’s degree in Library Science, or related field.
• Experience: Four (4) years of administrative library services and programs experience.

Physical and Environmental Condition:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in an office environment.
• Sitting for prolonged periods of time using a computer keyboard and screen.
• Standing, walking, twisting, reaching, bending, crouching, and kneeling.
• Climb ladders or step stools.
• Push or pull library book carts.
• Lift and carry books or move boxes of materials of considerable weight from one location to another weighing up to 30 pounds.
• Driving a City vehicle on business.
• Mobility, vision, hearing and dexterity levels appropriate to the duties to be performed.

Required Licenses and Certificates:

Possess a valid California class “C” driver’s license.