Hills Machinery - RJV Equipment is hiring: Service Writer in Knoxville

• Employment Type

Full-Time

• Benefits Offered

Dental, Life, Medical, Paid Time Off, Retirement, Vision

• Compensation

$18 to $24 per hourWhy Work Here?Market leading products, great work environment, great team of employees to work with.
Service Writer Position Description:
Reports to: Service Manager

• Greeting customers and writing up what work they want performed.
• Will require unloading disabled equipment from customer trailer utilizing company provided forklift with necessary lifting equipment, such as strap or chains
• Park dropped off for service units in correct area of lot with corresponding tag for identification.
• Open work orders for each piece of equipment checked in.
• Make calls to customers informing about status of job, any delays, and/or ready for pick-up and facilitate payment when required.
• Assist customers when arrive to pick up repaired equipment insure payment is collected when required.
• May be need to assist sales department with loading or unloading of new/used equipment
• Must be able to lift 50 pounds and have basic equipment knowledge
• Make follow up phone calls to customers regarding customer satisfaction after repairs.
• Assist Service Mgr. with any other needs appropriate in service department.

8:00am - 5:00pm Monday-FridayAbout RJV Equipment:Construction equipment dealership for Ditch Witch and construction equipment