Page Mechanical Group, Inc. is hiring: Service Writer in Knoxville

Employment Type

Full-Time

Benefits Offered

Dental, Life, Medical, Paid Time Off, Retirement, Vision

Compensation

$18 to $24 per hour

Why Work Here?

Market leading products, great work environment, great team of employees to work with.

Service Writer Position Description:

Reports to: Service Manager

1. Greeting customers and writing up what work they want performed.
2. Will require unloading disabled equipment from customer trailer utilizing company provided forklift with necessary lifting equipment, such as strap or chains.
3. Park dropped off for service units in correct area of lot with corresponding tag for identification.
4. Open work orders for each piece of equipment checked in.
5. Make calls to customers informing about status of job, any delays, and/or ready for pick-up and facilitate payment when required.
6. Assist customers when they arrive to pick up repaired equipment and ensure payment is collected when required.
7. May need to assist sales department with loading or unloading of new/used equipment.
8. Must be able to lift 50 pounds and have basic equipment knowledge.
9. Make follow up phone calls to customers regarding customer satisfaction after repairs.
10. Assist Service Manager with any other needs appropriate in the service department.

Working Hours: 8:00am - 5:00pm Monday-Friday

About RJV Equipment:

Construction equipment dealership for Ditch Witch and construction equipment.