Job Description:
Position Title: Flower Shop Designer
Reports To: Store Manager / Owner
Job Summary: The Flower Shop Designer is responsible for creating visually appealing floral arrangements for various occasions including weddings, funerals, corporate events, holidays, and everyday sales. This role requires a combination of artistic skill, horticultural knowledge, and customer service expertise to ensure high-quality products and customer satisfaction.
Key Responsibilities:
- Floral Design: Create and design floral arrangements for a variety of occasions. Customize floral designs based on customer specifications and preferences. Stay updated with the latest trends in floral design and incorporate innovative ideas.
- Customer Service: Interact with customers to understand their needs and provide design recommendations. Ensure customer satisfaction by delivering quality floral arrangements on time. Handle customer complaints and resolve issues promptly.
- Product Management: Select fresh flowers, greenery, and other materials from suppliers. Ensure proper care and handling of flowers to maximize their lifespan. Maintain inventory of floral supplies and manage stock levels.
- Sales and Marketing: Assist in creating visually appealing displays to attract customers. Collaborate with the marketing team to promote special offers and seasonal designs. Participate in community events and workshops to showcase the shop's designs.
- Operational Duties: Keep the work area clean, organized, and safe. Adhere to health and safety regulations in handling flowers and tools. Assist in pricing products and managing transactions as needed.
- Team Collaboration: Work closely with other staff members to ensure smooth shop operations. Provide training and guidance to junior staff and apprentices. Participate in team meetings and contribute to process improvements.
Qualifications:
Education: High school diploma or equivalent; formal training in floral design or a related field is preferred.
Experience: Previous experience in floral design or a related field; experience in retail or customer service is a plus.
Skills:
- Strong artistic and creative abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and strong organizational skills.
- Ability to work under pressure and meet tight deadlines.
- Knowledge of flower types, seasonal availability, and floral design techniques.
- Basic computer skills for managing inventory and processing orders.
Physical Requirements:
- Ability to stand for long periods.
- Capability to lift and carry heavy buckets of flowers.
- Manual dexterity to handle delicate flowers and design tools.
Work Environment: Fast-paced and dynamic retail environment. May require working on weekends, holidays, and during peak seasons.
Seniority Level: Entry level
Employment Type: Part-time
Job Function: Design, Art/Creative, and Information Technology
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