Condition Report Writer Job at Norwalk Auto Auction in Norwalk

Overview

Condition Report Writer helps ensure the overall efficiency of our body estimations and appraisals by providing timely, accurate, and customer-approved estimates for repair work. He or she documents estimates and the necessary repair work according to established industry standards and insurance company regulations.

The ideal candidate has some post-secondary education or training and at least one year of dealer-level or large facility experience. He or she has an unrestricted driver's license, a clean driving record, and a strong technical and customer service performance record. Excellent communication and interpersonal skills, as well as good computer skills, are required. A certification or designation in the field of automotive repair is a plus.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement, and company-paid vacation and holidays.

Responsibilities

• Prepares estimates & appraisals for body work according to company, insurance company, and industry standards.
• Takes pictures of vehicles that are being inspected.
• Performs the automotive body work process, which includes the interior as well.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Maintains work area in a neat and organized manner.
• Follows all company policies, procedures, and safety policies.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
• Performs other duties as assigned.

Qualifications

• 1+ year body work or automotive estimation and appraisal experience required.
• Ability to work outdoors with consistent physical movement to give estimates on the overall condition, which includes wear and tear of automotive products.
• iPad estimating capability along with Excel and Word proficiency.
• Certification or designation in the field of automotive repair is a plus.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
• Safety and customer service oriented.
• High school diploma or GED required; some post-high school education or training preferred.
• Must conduct oneself in a professional manner.
• Unrestricted California driver's license and clean driving record.