Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating fandoms and building their businesses each month. Creators can offer free memberships to fans looking to explore more of their work, paid memberships to give access to exclusive media and community, or sell directly to fans with Shops.
Ultimately, our goal is simple: fund the creative class. And we're leaders in that space, with:
8B+ earned since Patreon's inception
30M free new memberships in the first year of launching that option, and
10M fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator products with the best team in the creator economy and are looking for a Partner Manager, Top Creators to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.
This role is also open to those based in Los Angeles remotely.
About the Role
What you will do:
Build trusted creator relationships: Work with a small portfolio of our largest creators and earn their trust that the Patreon platform and team is essential to unlocking the earnings and connection with their fan base.
Drive earnings and product adoption: Accelerate each creator’s growth trajectory by coaching them on how best to use product features and maximize long-term retention of existing members.
Level up creators’ product mastery: Coach creator teams on how to use the Patreon platform and new product launches.
Partner with Product: Ensure that your creators’ voices are heard within product pods.
Creatively execute on cross-functional solutions: Work with creators to address their unique business-critical needs and goals.
Partner on marketing opportunities: Coordinate with cross-functional Patreon teams to showcase your creators in promotional opportunities.
Inspire evangelism for Patreon: Translate the investment we make into strategic creators into advocacy for Patreon.
Skills and experience you possess:
3+ years of experience in creator success or creator management: Experience managing long-term partnerships with creators.
Product and revenue expansion: Proven success in environments with revenue and product adoption growth targets.
Applying data insights to customer needs: Translating performance insights into actionable steps for customers.
Cross-functional partnerships: Strong relationships with internal stakeholders across various departments.
Projects you may work on:
Revamp of a creator’s tiers to drive more member acquisition.
Identify creators for early testing of new product features.
Partner with product teams to share insights from your work with creators.
Partner with a creator to develop a plan for content and promotion.
Manage a creator’s involvement in a Patreon marketing event.
What you will have the chance to learn:
Problem solving the complex needs of high-earning creators.
Refine your relationship building skills.
Expertise around the drivers of building an engaged fan base.
How to support a product-first company in building tools with creators.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
Put Creators First | They’re the reason we’re here. When creators win, we win.
Build with Craft | We sign our name to every deliverable, just like the creators we serve.
Make it Happen | We don’t quit. We learn and deliver.
Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.
Patreon offers a competitive benefits package including salary, equity plans, healthcare, unlimited paid time off, company holidays, commuter benefits, lifestyle stipends, learning and development stipends, parental leave, and 401k plan with matching.
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