Insight Global is hiring: Technical Writer in Hanover

Insight Global is hiring a Direct Hire, Hybrid Technical Writer out of Hanover, MD, in support of one of our top clients. The team is looking for someone who can write SOPs, Instructional and Procedural documentation to be used by the buyers of the products they sell. These products are distribution and logistics systems used by USPS, Amazon, UPS, etc.

Position: Technical Writer

Location: Hanover, MD (Hybrid - 2 days in office)

Compensation: $70-90k base + quarterly and year-end bonuses

Process: 1 and Done Teams interview with 2 of the managers

Employment Type: Direct Hire

Day to Day:

An employer is looking for a Technical Writer in the Hanover, MD area. This individual will be joining the technical communication and documentation team responsible for training customers on their products. This individual will be on the team responsible for creating the material utilized in these trainings.

Job Description:

• Create and edit structured content using topic-based authoring skills that's high-quality, consistent, and re-usable.
• Work with project managers to deliver documentation on schedule.
• Research technologies, interview Subject Matter Experts (SMEs), and learn about products to effectively communicate that information to customers through the appropriate content.
• Collect and analyze technical documents (drawings, schematics, etc.) for re-use.
• Take and edit photos, illustrations, and other graphics as needed for technical content.
• Ensure consistency and adherence to documentation standards and guidelines across all materials.

Must-Haves:

• 3+ years of technical writing experience
• Bachelor’s Degree (or equivalent additional years of working experience)
• Structured authoring and XML
• Experienced working with component content management systems (CCMS)
• Content management system experience – especially on that is similar to Tridion
• Can demonstrate their ability to produce instructional/procedural documentation – especially something related to mechanical and/or electrical topics
• Can demonstrate their prowess in a content management system
• Bachelors Degree in Technical Communication, English, or Computer Science

Plusses:

• Experience with Tridion (CCMS)
• Experience with DITA XML
• Experience in the material handling or warehouse industry
• Experience with Adobe Photoshop and Illustrator clients.