Pyramid Consulting, Inc
Immediate need for a talented
IVR Designer.
This is a
12+months contract
opportunity with long-term potential and is located in
San Antonio, TX (Remote).
Please review the job description below and contact me ASAP if you are interested.
Job ID:25-57487
Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Designers will be responsible for redesigning and building IVR and conversational self-service experiences on our client's new cloud platform in support of modernization strategic goals. • Designers will work closely with the IVR digital product and technical teams to help facilitate the designs to meet project goals. Create and design IVR self-service experiences. Create IVR designs that route callers to an MSR quickly and efficiently. Recommend new IVR experiences and digital experiences in the strategic platform that help drive benefits for our clients.
Key Requirements and Technology Experience:
Key Skills: IVR & Conversational Design; AWS Connect; AWS Lex; Voiceflow; NLU; ASR . 5+ years of IVR and Conversational design experience. 3+ years designing IVR in cloud platforms such as AWS, Google, Microsoft, etc. 5+ years of Natural-language-understanding (NLU), Automatic Speech Recognition (ASR), and/or AI experience AWS Connect, Lex, Cloud Solutioning Speech Recognition and AI integration tools such as GCP DialogFlow, Amazon Lex & Polly, IBM Watson IVR development tools, such as Voiceflow Jira Looking for Designers with experience in building IVR designs in AWS and other IVR cloud providers (i.e. GCP and Microsoft) Experience in AWS is required.
Our client is a leading
Banking Financial services Insurance Industry,
and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
IVR Designer.
This is a
12+months contract
opportunity with long-term potential and is located in
San Antonio, TX (Remote).
Please review the job description below and contact me ASAP if you are interested.
Job ID:25-57487
Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Designers will be responsible for redesigning and building IVR and conversational self-service experiences on our client's new cloud platform in support of modernization strategic goals. • Designers will work closely with the IVR digital product and technical teams to help facilitate the designs to meet project goals. Create and design IVR self-service experiences. Create IVR designs that route callers to an MSR quickly and efficiently. Recommend new IVR experiences and digital experiences in the strategic platform that help drive benefits for our clients.
Key Requirements and Technology Experience:
Key Skills: IVR & Conversational Design; AWS Connect; AWS Lex; Voiceflow; NLU; ASR . 5+ years of IVR and Conversational design experience. 3+ years designing IVR in cloud platforms such as AWS, Google, Microsoft, etc. 5+ years of Natural-language-understanding (NLU), Automatic Speech Recognition (ASR), and/or AI experience AWS Connect, Lex, Cloud Solutioning Speech Recognition and AI integration tools such as GCP DialogFlow, Amazon Lex & Polly, IBM Watson IVR development tools, such as Voiceflow Jira Looking for Designers with experience in building IVR designs in AWS and other IVR cloud providers (i.e. GCP and Microsoft) Experience in AWS is required.
Our client is a leading
Banking Financial services Insurance Industry,
and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.