Automotive Service Writer Job at Big Island Motors in Kailua-Kona

Summary

Customer Service-oriented person with excellent communication skills to join our team and act as liaison for our customers to address their vehicle repair needs.

Essential Duties

*Greet and interact with customers

*Assist with answering phones

*Schedule appointments

*Process orders

*Update customers on progress of repairs

*Process customer transactions upon completion of repairs

*Monitor delivery

*Provide communications and support to Service Department staff

Qualifications

*To perform this job successfully, an individual must enjoy working with people, possess clear communication skills, a willingness to learn, comfortable with computer work, and a professional attitude.

Education

*High school Diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

*Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to communicate effectively with customers and Team Members.

*Serious inquiries only

*Current Driver's License & Traffic Abstract required

*Pre-employment drug testing required

*Training provided