Cleaning Content Specialist - Advanced Job at BELFOR in Virginia Beach

BELFOR

RESTORING MORE THAN PROPERTY

Flooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses. We're Restoring More Than Property.

With BELFOR specialists in every major metropolitan area in the USA ready to respond 24/7/365, we provide the fastest, highest quality service that's unmatched in the industry.

The right response team can mean the difference between recovery and total loss. In the midst of chaos, you need an experienced company with a proven track record and solid relationships with leading insurance providers.

BELFOR is looking for qualified candidates for the following position. BELFOR team members are a unique breed, committed to restoring not only property, but restoring lives for those affected by disasters, large or small.

BELFOR also offers a wide range of benefit options including, but not limited to, 401(k), Medical, Dental, Vision, Disability, Life Insurance, Employee Assistance Program, Paid Holidays and Paid Time Off.

Location Code: 1023

Position Overview

The main job duties for this position are to carefully pack up and inventory clients' personal property, provide a detailed and careful cleaning of any damaged property, as well as pack back the items. This position will be responsible for damage cleaning from smoke, water, and/or mold events. This position is responsible for providing operational support in remediation efforts for client contents. The Content Specialist -- Advanced will have met the full objectives of the Contents Specialist Intermediate track including full knowledge in application of all content procedures, complete understanding in use and maintenance of content-related tools and equipment, and grasp reasons for basic content procedures. The Content Specialist Advanced has responsibility for training lower-level Content Specialists and General Laborers. This position is the level 4 in the Progressive Contents Specialist track.

Responsibilities

• Perform tasks associated with Contents Specialist -- Basic and Advanced role
• Assist Project Managers with scoping and estimation of content jobs
• Demonstrate complete mastery in documentation of contents
• Demonstrate understanding a connection between all content phases of production
• Supervise crews in all content phases
• Act as regional content authority
• Oversee content divisions of satellite office, internal training, and content marketing via CE classes
• Adhere to MSDS recognized standards
• Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
• Maintain attention to detail
• Meet BELFOR Standards in safeguarding other people's property
• Have a comprehensive understanding of customer service principles and practices
• Work under time constraints to meet specific timelines
• Be required to work nights and weekends as requested and travel periodically
• Report time worked and equipment and consumables used timely and accurately
• Attend BELFOR sponsored operations and safety training courses as required

Duties

• All job duties are described in the Contents Specialist Basic and Advanced categories
• Manage content jobs from inventory and pack out to return
• Point of contact, internally and externally, for all content matters
• Supervise processing
• Maintain chain of custody records
• Retrieval of requested contents on demand
• Key liaison for specialized subcontractors
• Communicate progress, produce reports
• Assure quality control
• Set schedules and priorities for team
• Additional other duties as required

Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

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