Library Student Assistant Job at University Of Portland in Portland

Serving as part of the Public Services team, the position’s role is to provide excellent customer service to students, faculty, staff, and the UP community. This position reports to Circulation Staff and the Head of Public Services. Students are employed during fall and spring semesters and have the opportunity to work summer semesters. Student assistants can also choose to work when the library is open during fall, winter, and spring breaks.

Library student employees take shifts at the Service Desk, shelve and shelf-read the collection on the lower level, give library tours, and answer questions about the library both in person and over the phone. Training is provided in applicable library processes and software through face-to-face instruction, weekly reminders, and online tutorials to ensure that students are successful in their assigned tasks. We will train you to become familiar with the layout and workings of the library.

Core Duties

• Answer questions for patrons at the Service Desk either in-person or via telephone
• Check in and out materials
• Accept in-take of Course Reserve materials from Professors
• Shelf-read the collection
• Re-shelve the collection
• Assist in the process of Summit borrowing
• Help Circulation staff open and close the library building
• Other relevant duties as assigned

Minimum Qualifications

• Strong communication skills; represent the library in a professional and courteous manner.
• Customer Service Skills or alternate relevant experience working with the public.
• Ability to be punctual and consistently work a set schedule selected by student. Hours chosen may take place outside of normal office hours.

Preferred Qualifications

• Knowledge of how a library works or prior use of a library.
• Aptitude for learning technology quickly.

Physical Requirements

• Lift and carry up to 15 lbs.
• Stoop and crouch, using a step stool as needed.
• Must be able to move between multiple building levels.
• Ability to sit at a computer for long periods of time.

Posting Information

Posting Number: SE612-2023

Number of Vacancies: Multiple

Estimated Start Date: 02/17/2025

Open Date: 01/31/2025

Close Date: 05/02/2025

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you available to work during the Summer?
  • Yes
  • No
• * For the current semester, we are looking for student employees that are able to cover specific hours. Please select any/all hours that you would be able to work during the Spring 2025 semester.
  • Mondays 10:00AM-11:00AM
  • Tuesdays 8:00AM-12:00PM
  • Tuesdays 2:00PM-3:00PM
  • Thursdays 8:00AM-12:00PM
  • Thursdays 10:00PM-12:00AM
  • Sundays 3:00PM-4:00PM
  • Sundays 10:00PM-12:00AM
  • None of the Above

Required Documents

Required Documents:

• Resume
• Cover Letter

Optional Documents:

Contact
University of Portland
5000 N. Willamette Blvd
Portland, Oregon
97203-5798
503.943.8484
recruitment@up.edu