Technical Writer -Intelligrants Job at MATRIX SYSTEMS & TECHNOLOGIES INC in Bato

Benefits:

• Health insurance
• Paid time off

The scope of the proposed services will include the following:

• Work directly with Intelligrants Applications Architect, Applications Program Manager, Senior Applications Programmer, and Applications Database Administrator to document the design and updates of technical design artifacts of the OCD DRU instance of Intelligrants grants management software
• Ensure OCD DRU and OTS are up to date and have familiarity of the Intelligrants instance design in order for end users are able to successfully use the Intelligrants grants management software

Expertise and/or relevant experience in the following areas are mandatory:

• Experience in Intelligrants grant management software functionality
• Technical artifact creation including workflow design, operational playbooks, and system design artifacts
• Good customer service in operational use of Intelligrants

The duties of a Technical Writer include, but are not limited to:

• Develops technical systems support and knowledgebase documents;
• Reviews and approves content to be published to a centralized knowledgebase;
• Develops technical system implementation and configuration documentation and related technical support user guides and procedures guides;
• Develops end user training documentation and guides;
• Reviews, validates and updates technical system and support documents.

This is a remote position.