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Robert Half

Creative Services Manager Job at Robert Half in Reston

Robert Half, Reston, VA, US, 20190

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Job Description

Job Description

We are seeking an experienced Digital Project Manager with a strong background in agency environments to lead and oversee digital projects from concept to completion. The ideal candidate will have a proven track record of managing multiple projects simultaneously, working cross-functionally with creative, development, and marketing teams, and ensuring deliverables align with client objectives, timelines, and budgets.

This role requires excellent communication, organization, and problem-solving skills to navigate fast-paced agency settings while delivering high-quality digital solutions.

Key Responsibilities:

  • Manage and oversee the end-to-end execution of digital projects, including website builds, digital campaigns, content initiatives, and UX/UI enhancements.
  • Collaborate with internal teams (designers, developers, strategists, and marketers) to ensure project milestones and deliverables are met.
  • Serve as the primary client liaison, managing expectations, gathering requirements, and providing regular updates on project progress.
  • Develop and maintain project timelines, budgets, and resource allocation plans, ensuring alignment with agency and client goals.
  • Identify and mitigate risks, bottlenecks, and scope creep while maintaining project efficiency.
  • Utilize project management tools such as Asana, Monday.com, Jira, or Trello to track progress and ensure team accountability.
  • Lead cross-functional meetings, ensuring all stakeholders are aligned and clear on objectives.
  • Ensure all digital deliverables adhere to industry best practices, usability standards, and client branding guidelines.
  • Analyze project performance, optimize workflows, and recommend process improvements.


Qualifications & Skills:

  • 3–5+ years of experience as a Digital Project Manager in an agency setting.
  • Strong understanding of digital marketing, web development, UX/UI design, and content strategy.
  • Proven ability to manage multiple projects simultaneously in a fast-paced environment.
  • Experience using project management tools such as Asana, Jira, Monday.com, or Trello.
  • Exceptional communication and client management skills, with the ability to set expectations and navigate challenges.
  • Strong problem-solving skills with a focus on delivering results on time and within budget.