Creative Services Manager Job at Robert Half in Reston

We are seeking an experienced Digital Project Manager with a strong background in agency environments to lead and oversee digital projects from concept to completion. The ideal candidate will have a proven track record of managing multiple projects simultaneously, working cross-functionally with creative, development, and marketing teams, and ensuring deliverables align with client objectives, timelines, and budgets.

This role requires excellent communication, organization, and problem-solving skills to navigate fast-paced agency settings while delivering high-quality digital solutions.

Key Responsibilities:

• Manage and oversee the end-to-end execution of digital projects, including website builds, digital campaigns, content initiatives, and UX/UI enhancements.
• Collaborate with internal teams (designers, developers, strategists, and marketers) to ensure project milestones and deliverables are met.
• Serve as the primary client liaison, managing expectations, gathering requirements, and providing regular updates on project progress.
• Develop and maintain project timelines, budgets, and resource allocation plans, ensuring alignment with agency and client goals.
• Identify and mitigate risks, bottlenecks, and scope creep while maintaining project efficiency.
• Utilize project management tools such as Asana, Monday.com, Jira, or Trello to track progress and ensure team accountability.
• Lead cross-functional meetings, ensuring all stakeholders are aligned and clear on objectives.
• Ensure all digital deliverables adhere to industry best practices, usability standards, and client branding guidelines.
• Analyze project performance, optimize workflows, and recommend process improvements.

Qualifications & Skills:

• 3–5+ years of experience as a Digital Project Manager in an agency setting.
• Strong understanding of digital marketing, web development, UX/UI design, and content strategy.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience using project management tools such as Asana, Jira, Monday.com, or Trello.
• Exceptional communication and client management skills, with the ability to set expectations and navigate challenges.
• Strong problem-solving skills with a focus on delivering results on time and within budget.